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If you’d like, we have a dedicated team of Customer Happiness reps that are ready to help you out!

Can I combine my LiveGlam Shop or Reward orders with my club packages?

Currently, all of our orders ship separately. We’re working on an add-on option, but in the meantime, check the status of your orders on your Dashboard.

What is the status of my order?

Due to COVID-19, the status of your order may be delayed. Click here to learn more about how we’re doing our part. For the status of your club package, Rewards or LiveGlam Shop purchases, log into your account and head to your Dashboard. Most orders ship out within 2 business […]

Where can I find my order details if I used guest checkout?

You’ll receive a text message and email from us with your order details. This will include a link to the Find Order page. In case you can no longer access the text or email, you can always reach out to our Customer Happiness Team.

How can I view the status of the order I placed in the LiveGlam Shop?

FYI – Due to COVID-19, we are experiencing some shipping delays, learn more here. Head to your Dashboard and scroll just past the Subscriptions tabs- you should see an area to expand your non-subscription orders. You’ll be able to view your order receipt as well as check on tracking, once […]

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