If you’d like, we have a dedicated team of Customer Happiness reps that are ready to help you out!
We’d love for you to be a part of our #LiveGlamFam! To join the LiveGlam Club, click “Subscribe” on our homepage and pick your first collection. To sweeten the deal, use code “LiveGlam” at checkout to get a free extra gift with your first package! Simply select your plan type: […]
Each month, we launch brand new products and give our LiveGlam Club Members exclusive access to get ’em first. Each collection features our bestselling lip products plus other beauty products like palettes, brushes, and more to complete the look.
LiveGlam is one brand with one glamazing club that gives you infinite options. We manufacture cruelty-free, paraben-free, gluten-free, phthalates-free, and non-comedogenic beauty products that keep you and the earth glowing.
Discover glamazing tips and tricks on how to use your new products on our blog. You can also check out tutorials for each collection on your Dashboard. Need help navigating? Contact us and we’ll show you … that’s what #LiveGlamFam is here for!
We hope that you love all the glam goodies you receive, but we understand that some items aren’t for everyone. Unfortunately, once you receive your package, your products cannot be swapped out. You can always give us feedback by rating them on your Dashboard. We are always listening!
At this time, there is no LiveGlam app. We promise our site is so mobile friendly, you won’t even realize the difference!
We are currently not in retail stores. However, the LiveGlam Shop is the perfect way to try our products before subscribing. Or, you can grow your collection, restock on your fave products or get LiveGlam goodies for your fam and friends. Check it out! BTW, members get exclusive access and […]
Glammers can join our bright and shiny Diamond Affiliate Program to get makeup goodies and even make cash. If you have a social following, you can share your unique referral code and invite others to the #LiveGlamFam. Invite your friends, followers, hairdresser, mother-in-law, barista, the whole entire internet! If you […]
Even if you are not a member to a LiveGlam Club, you can still build your beauty kit with our glamazing products. Stop by the LiveGlam Shop to see the latest and make them yours. Remember, when you join our club, you’ll receive exclusive discounts from our Shop.
Members of the #LiveGlamFam get incredible pricing on all of our products, discounted shipping rates, as well as early or exclusive access to promos. As if you needed one more reason to get your glam on!
Although 6 month and annual memberships require the entire payment up front, you’ll get more products for less! 6-month members save $12 and earn 600 Reward points. Annual members get an entire month for free, as well as 1200 Reward points. That means you’ll get 100 points for every club […]
You get to glam the way you wish! Simply choose your first collection at checkout.
Each month, you’ll get 100 Reward points for each club package you receive. You can also earn Reward points when your friends join the #LiveGlamFam with your referral link. You can redeem points for makeup and other goodies. As a member, you’ll also get a discount on all LiveGlam Shop […]
Normally, we ship our packages within 2 business days of your payment – everyday except Sundays and holidays. Once your package ships, you’ll get an email with a tracking number which can also be found on your Dashboard. That’s right, ship just got real! FYI, we take extra care on […]
Got questions? Concerns? Want to know our favorite contour tips? Reach out to our Customer Happiness Team anytime. We are always happy to help.
LiveGlam Gift Cards can be used as store credit for Shop and Subscription purchases only. They cannot be used to purchase club collections in waitlist, gift cards, Reward products or points. Simply, apply your gift code at Checkout where you see “Have a coupon or gift card?” Once applied the […]
1. Store your vegan, handmade lashes in a box to help keep them clean and dry, maintain their curvature and prolong use. 2. To clear glue on an eyelash, dip a clean cotton swab in makeup remover and brush eyelash gently. 3. You can also use tweezers to carefully remove […]
We think you’re influential, that’s why we always want to hear from you! When you review products, we learn what you love and what you want to kiss goodbye. From your LiveGlam Dashboard, you can select to rate products and give us your feedback. Each time you give feedback, we’ll […]
We think you’re influential, that’s why we are always listening! When you rate your monthly collections, your feedback helps us create products you lust for. 4 days after your package ships out, a rate option will appear on your Subscriptions tab. You can also leave feedback on our social accounts, […]
We are not your average beauty box! Before your monthly package ships, you can choose to Skip that collection for free. If you have a legacy 6 month or annual plan, you can still Skip and we’ll extend your subscription by 30 days. You can manage this feature on your […]
You can use any or all of your Reward points for glam goodies at any time. Learn more about Rewards here.
There are many ways you can get free LiveGlam goodies! By earning Reward points, you can redeem them in your Dashboard for free products. Check out Rewards for more info.
You earn Reward points just by being a Glammer! Here are some ways you can earn them with your active membership: – Receive points for every club package delivered. – When friends join the #LiveGlamFam with your link. – We’ll send you points to celebrate your birthday. – Rate your […]
Currently, all of our orders ship separately. We’re working on an add-on option, but in the meantime, check the status of your orders on your Dashboard.
Club packages usually ship within 2 business days after your payment processes. We ship everyday, except Sundays and holidays. Once your package ships, you’ll get an email with a tracking number. You can always find it in your Dashboard as well. FYI, some orders might take longer to fulfill. Feel […]
All of your card information is stored directly with our secure 3rd party merchant processor. For your safety, we do not have access to your credit card information to determine why it has been declined. We suggest double-checking your card number, expiration date, billing address, or entering a different card. […]
Purchases from Rewards and Shop are separate from your club membership. However, we do offer our Glammers a shipping discount, which is calculated for you at checkout.
Glammers in the US with monthly plans pay a flat fee of $3.29 per LiveGlam Club shipment. International Glammers shipping fees per LiveGlam Club shipment vary based on location. Glammers with 6-month and annual plans must pay international shipping costs upfront. Learn more here FYI, Purchases from the LiveGlam Shop […]
Due to COVID-19, the status of your order may be delayed. Click here to learn more about how we’re doing our part. For the status of your club package, Rewards or LiveGlam Shop purchases, log into your account and head to your Dashboard. Most orders ship out within 2 business […]
Like most other lip products, our lippies have a shelf life of 24 months unopened. It can last up to 12 months after opening, depending on how the lippies are stored. We recommend somewhere dry and cool, between 70 to 75 degrees Fahrenheit. Here are a few exceptions to the […]
Yes and yes! All of the products we manufacture are vegan, cruelty-free, paraben-free, gluten-free, non-comedogenic, and phthalates-free. We craft our products with care, using a globally-compliant formula that’s good for you and our furry friends.
Once you’re officially part of the #LiveGlamFam, you’ll receive the collection that you signed up for. We’ll send an email with all the details! Learn more about the waitlist here. Get excited, glam is headed your way!
Due to high glamand, sometimes we have to put our future Glammers on our waitlist. Our goal is to get everyone off as soon as possible! We do this on a first-come, first-serve basis. We are always activating new #LiveGlamFam members, so check your current spot in line on your […]
We ship worldwide, though there are a few areas we are unable to get packages to: Austria, Belgium, Botswana, Bulgaria, Croatia, Cuba, Cyprus, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Guatemala, Hungary, Iran, Ireland, Italy, Latvia, Liberia, Libya, Lithuania, Luxembourg, Malta, Netherlands, Nicaragua, North Korea, Poland, Portugal, Romania, Slovakia, […]
You can choose to Skip or Trade any collection you don’t want, but we have a no refund policy. Under special circumstances, some products may be exchanged/replaced if reported within 30 days. Reach out to our Customer Happiness Team for more info, we’re happy to help.
You can have as many cards on file as you’d like. We’ll always ask you which card you’d like to use before starting a new subscription or purchasing items from Shop and Rewards. You can set one of your cards as “default” so it will be used for all recurring […]
For your convenience, your LiveGlam membership will be charged uninterrupted on your chosen billing date. If you have a monthly plan, you will be automatically billed on the same day every other month. If you have a 6 month or annual membership, you will be automatically billed at the same […]
Visit your Dashboard for order details and the collection you will receive. Contact our Customer Happiness Team for any questions, we’re always happy to help.
Yes! You can upgrade at anytime from your Member’s Dashboard.
Oops.
LiveGlam Inc. uses cookies for functional and analytical purposes. Please read our Cookie Policy for more information.
I agree!