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LiveGlam is your go-to makeup brand for looking and feeling fabulous, with products that are good for you and the planet. Whether you join our subscription to receive our monthly curated collections or explore our Shop for must-have beauty essentials, we offer a range of high-quality products to enhance your beauty routine.

The LiveGlam Club is your exclusive monthly beauty subscription, delivering a personalized selection of beauty products right to your doorstep for just $21.99 per month. Each month, our expert team curates a themed collection that includes everything from makeup to skincare essentials, ensuring your beauty routine remains both fresh and exciting. Plus, you can customize your monthly collection to tailor it to your unique preferences, making each box a perfect fit for your beauty needs. 

We’d love for you to be a part of our #LiveGlamFam! To join the LiveGlam Club, click “Join” on our web page's upper right corner, and pick your first collection. To sweeten the deal, use code “LiveGlam” at checkout to get a free extra gift with your first package! Simply select your plan type: monthly, 6 months, or annual, and start getting the best LiveGlam beauty products delivered straight to your door.

As a LiveGlam Club Member, you’ll enjoy perks that make your beauty routine a breeze:

1. Customize Your Collection: You can personalize your monthly beauty box using our Trade feature, ensuring you get exactly what you love.
2. Flexibility is Key: It's super easy to Skip a month or Cancel anytime hassle-free. We believe in giving you total control over your subscription.
3. Amazing Deals and Rewards: Enjoy a discount on all products in our Shop and earn points towards free goodies through our Loyalty Program.

Join now to make the most of your membership!

You get to glam the way you wish! Simply choose your first collection at checkout.

Opt for our 6-month or annual plan and get more makeup for less! Save upfront with our plans while still enjoying the flexibility to Skip whenever needed. 6-month members save $12 and earn 600 Reward points, while annual members get one month FREE plus 1200 Reward points.

Members of the #LiveGlamFam get incredible pricing on all of our products, discounted shipping rates, and earn reward points from shopping that may be used to redeem beauty products on our Rewards page; as if you needed one more reason to get your glam on!

Even if you are not a member of the LiveGlam Club, you can still build your beauty kit with our glamazing products. Stop by the LiveGlam Shop to see the latest and make them yours. Remember, when you join our club, you'll receive exclusive discounts from our Shop.

Absolutely! Our Ambassador Program is perfect for makeup lovers who are also content creators. As a LiveGlam ambassador, you'll receive a unique code, earn commission on sales, and enjoy the perk of receiving our monthly collections FREE. It's the perfect opportunity to share your passion for makeup, make earnings, and be part of our vibrant community! Interested? Apply here.

LiveGlam products aren't available in retail stores just yet. If you're curious to try before subscribing, head over to our Shop. There, you can explore and purchase individual items to test at your leisure. It's the perfect way to find your new faves!

At the moment, we don’t have a LiveGlam app. However, after your purchase, you’ll gain access to our LiveGlam Dashboard. There, you can manage your subscription, rate and review products, redeem your rewards, and more!

We hope that you love all the glam goodies you receive, but we understand that some items aren't for everyone. Unfortunately, once you receive your package, your products cannot be swapped out. You can always give us feedback by rating them on your Dashboard. We are always listening!

Follow us on our Socials (Facebook, Instagram, YouTube, TikTok) and discover glamazing tips and tricks on how to use your new products on our blog. You can also check out tutorials for each collection on your Dashboard. Need help navigating? Contact us and we'll show you … that's what #LiveGlamFam is here for!

We typically ship within 2 business days of payment processing, excluding Sundays and holidays. Once your package ships, you’ll receive a shipping confirmation email with tracking details, accessible also through your Dashboard.

FYI, some orders may take longer to fulfill. Feel free to contact our Customer Happiness Team for any inquiries.

Currently, all of our orders ship separately. We're working on an add-on option, but in the meantime, check the status of your orders on your Dashboard.

As a member of the LiveGlam Club, scoring free beauty products is easy! You earn Reward points by rating your favorite products, referring friends to join our glam community, and staying active with us. These points unlock your chance to treat yourself to freebies whenever you like. And trust us, these are just a few ways to earn – there's a whole bunch more where that came from! Ready to start earning? Find out all the details on how to earn points here.

We are not your average beauty box! Before your monthly package ships, you can choose to Skip that collection for free. If you have a legacy 6 month or annual plan, you can still Skip and we’ll extend your subscription by 30 days. You can manage this feature on your Dashboard. Here is a blog post with lots of info on how Glammers can glow their own way.

We think you're influential, that's why we are always listening! When you rate your monthly collections, your feedback helps us create products you lust for. 4 days after your package ships out, a rate option will appear on your Subscriptions tab. You can also leave feedback on our social accounts, we take your comments into consideration when developing new products or bringing back bestsellers. Also, when you Trade your products we take note of what our Glammers love most. When it comes to our beauty products, our glam always begins with you!

We love hearing from you! Your feedback helps us create products you'll adore.

Whether you're already part of the #LiveGlamFam or not, you can leave ratings and reviews for our products on our Shop and social platforms. Additionally, LiveGlam Club members can rate their monthly collections under the Subscription tab in their Dashboard, earning 25 Reward points for each review. Your voice matters in shaping our future products and collections.

1. Store your vegan, handmade lashes in a box to help keep them clean and dry, maintain their curvature and prolong use.
2. To clear glue on an eyelash, dip a clean cotton swab in makeup remover and brush
eyelash gently.
3. You can also use tweezers to carefully remove any residual glue from the eyelash band.
4. To avoid damaging eyelashes, please don't get the eyelashes wet or sleep with them on.

PRO TIP: To extend the life of your lashes and further maintain their original look, avoid directly
applying mascara. Instead, apply mascara to your natural lashes first and wait until it
dries before applying lashes.

LiveGlam Gift Cards can be used as store credit for Shop and Subscription purchases only. They cannot be used to purchase club collections in waitlist, gift cards, Reward products or points. Simply, apply your gift code at Checkout where you see “Have a coupon or gift card?” Once applied the gift card will appear as 'Gift Card Applied’ in the order breakdown.

Learn more about LiveGlam Gift Cards here.

Got questions? Concerns? Want to know our favorite contour tips? Reach out to our Customer Happiness Team anytime. We are always happy to help.

As a LiveGlam Club member, you get a special shipping discount on Shop orders. Gold members get free shipping on Shop orders over $65 (domestic only) and can use Reward points to cover shipping fees for monthly collections. It's our way of making sure you enjoy your beauty treats with extra convenience and savings.

All of your card information is stored directly with our secure 3rd party merchant processor. For your safety, we do not have access to your credit card information to determine why it has been declined. We suggest double-checking your card number, expiration date, billing address, or entering a different card. Otherwise, please contact your credit card provider directly. If your default card fails, we will automatically roll through your cards on file to keep your glam going.

Visit your Dashboard for order details and the collection you will receive. Contact our Customer Happiness Team for any questions, we're always happy to help.

You can have as many cards on file as you'd like. We’ll always ask you which card you’d like to use before starting a new subscription or purchasing items from Shop and Rewards. You can set one of your cards as “default” so it will be used for all recurring payments. If you only have one card on file, that will be your default payment.

You can choose to Skip or Trade any collection you don't want, but we have a no refund policy. Under special circumstances, some products may be exchanged/replaced if reported within 30 days. Reach out to our Customer Happiness Team for more info, we're happy to help.

Due to high glamand, sometimes we have to put our future Glammers on our waitlist. Our goal is to get everyone off as soon as possible! We do this on a first-come, first-serve basis. We are always activating new #LiveGlamFam members, so check your current spot in line on your Dashboard. FYI, click here to learn more (and the secret to skipping the waitlist).

We're excited to have you join our #LiveGlamFam! Once you're off the waitlist, here's what to expect:

You'll receive the current collection you signed up for. Keep an eye out for a detailed email that will fill you in on everything you need to know.

Yes and yes! All of the products we manufacture are vegan, cruelty-free, paraben-free, gluten-free, non-comedogenic, and phthalates-free. We craft our products with care, using a globally-compliant formula that's good for you and our furry friends.

Like most other lip products, our lippies have a shelf life of 24 months unopened. It can last up to 12 months after opening, depending on how the lippies are stored. We recommend somewhere dry and cool, between 70 to 75 degrees Fahrenheit. Here are a few exceptions to the lippie rule:

• Lip Balms - Minimum shelf life of 36 months, recommended storage at 68 to 78 Fahrenheit.
• Lip Product Removers - Minimum shelf life of 36 months, recommended storage at 66 to 78 Fahrenheit.
• Lip Liners - Minimum shelf life of 24 months, recommended storage at 65 to 77 Fahrenheit.
• Lip Scrubs - Minimum shelf life of 36 months, recommended storage at 68 to 78 Fahrenheit.

Yes! You can upgrade at anytime from your Member’s Dashboard.

Normally, we ship our packages within 2 business days of your payment - everyday except Sundays and holidays. Once your package ships, you’ll get an email with a tracking number which can also be found on your Dashboard. That's right, ship just got real!

FYI, we take extra care on custom orders. These may take longer to fulfill, but our promise is to get you fresh glam in your hands.

We typically ship within 2 business days of payment processing, excluding Sundays and holidays. Once your package ships, you’ll receive a shipping confirmation email with tracking details, accessible also through your Dashboard.

FYI, some orders may take longer to fulfill. Feel free to contact our Customer Happiness Team for any inquiries.

Currently, all of our orders ship separately. We're working on an add-on option, but in the meantime, check the status of your orders on your Dashboard.

Glammers in the US with monthly plans pay a flat fee of $3.29 per LiveGlam Club shipment.

International Glammers shipping fees per LiveGlam Club shipment vary based on location. Glammers with 6-month and annual plans must pay international shipping costs upfront. Learn more here

FYI, Purchases from the LiveGlam Shop and Rewards will include shipping and taxes at checkout. Active club members get exclusive discounts on products and shipping. You’ll see those benefits at checkout as well. Get excited, good things are headed your way!

We ship worldwide, though there are a few areas we are unable to get packages to: Austria, Belgium, Botswana, Bulgaria, Croatia, Cuba, Cyprus, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Guatemala, Hungary, Iran, Ireland, Italy, Latvia, Liberia, Libya, Lithuania, Luxembourg, Malta, Netherlands, Nicaragua, North Korea, Poland, Portugal, Romania, Slovakia, Slovenia, Somalia, Spain, Sudan, Sweden, Syria, Ukraine, Russia, Belarus, and Yemen.

Once you've logged in, head to your Dashboard. Go to Account Settings found in the left menu and click on Shipping Address Book. There, you can add, edit and delete any shipping address on your account. This is also where you assign a shipping address to your subscriptions. It's super simple! Click here for more info on your Address Book!

We typically ship within 2 business days of payment processing, excluding Sundays and holidays. Once your package ships, you’ll receive a shipping confirmation email with tracking details, accessible also through your Dashboard.

Currently, all of our orders ship separately. We're working on an add-on option, but in the meantime, check the status of your orders on your Dashboard.

For the status of your club package, Rewards or LiveGlam Shop purchases, log into your account and head to your Dashboard. Most orders ship out within 2 business days from purchase. Click here for more information on checking your status.

Head to your Dashboard and scroll just past the Subscriptions tabs- you should see an area to expand your non-subscription orders. You'll be able to view your order receipt as well as check on tracking, once it's been shipped. Most orders ship out within 2 business days. If it's been a bit longer, feel free to reach out to our Customer Happiness team.

You'll receive a text message and email from us with your order details. This will include a link to the Find Order page. In case you can no longer access the text or email, you can always reach out to our Customer Happiness Team.

All of your card information is stored directly with our secure 3rd party merchant processor. For your safety, we do not have access to your credit card information to determine why it has been declined. We suggest double-checking your card number, expiration date, billing address, or entering a different card. Otherwise, please contact your credit card provider directly. If your default card fails, we will automatically roll through your cards on file to keep your glam going.

For your convenience, your LiveGlam membership will be charged uninterrupted on your chosen billing date. If you have a monthly plan, you will be automatically billed on the same day every other month. If you have a 6 month or annual membership, you will be automatically billed at the same plan term on your next billing date. Changing your billing date is easy! Simply follow these directions to choose a new date that’s convenient for you:
1. Log in to your LiveGlam account and go to Settings > “Billing/Shipping Date”
2. Under “LiveGlam Club,” “Mystery Club,” or “Mystery Club Luxe” click “Change Billing Date”
3. Pick a new date! It’s that easy!

All prices on the LiveGlam website are in USD.

You can join our LiveGlam Club and make a purchase in Shop using Apple Pay and Google Pay.

For your security, all of your credit card information is stored directly with our secure 3rd party merchant processor. We used to allow users to enter their credit card information on our check out page, but after a security incident, even credit card information is directly entered with our secure 3rd party merchant processor.

Depending on where you live, there may be added sales tax to your order. This is determined based on your location, specifically by your State and County. While we do not have any control over taxes added, as they are set and collected by the State and County in which you reside, we do make an effort to remove or reduce shipping costs as much as possible to make sure you are getting your glam as easily and quickly as possible!

You can view all of your information on the Dashboard. You can have multiple cards on file, making purchases from our Shop or Rewards program quick and easy! If your default card ever fails, we can automatically charge the other cards you have saved in your account.

This error message means there was a disruption in the communication while we were processing your payment. No problem, we'll get this taken care of. Here's a pro tip: Try checking out again! Just make sure you don’t refresh while the checkout page is still loading. If the issue persists, contact our Customer Happiness team and we can look deeper into the issue.

Our Loyalty program is your gateway to exclusive rewards. Earn points for activities like rating products, referring friends, and staying active. These points can be redeemed for a variety of rewards, from free products to special discounts, free shipping and more.

You earn Reward points just by being a Glammer! Here are some ways you can earn them with your active membership:

- Receive points for every club package delivered.
- When friends join the #LiveGlamFam with your link.
- We’ll send you points to celebrate your birthday.
- Rate your fav collections and earn even more.
- Take one of our surveys, we're always listening.

We add fun, new ways to earn points all the time. Visit Rewards by logging into your Account for more details and explore prizes. We’ve got your beauty benefits covered!

As a member of the LiveGlam Club, scoring free beauty products is easy! You earn Reward points by rating your favorite products, referring friends to join our glam community, and staying active with us. These points unlock your chance to treat yourself to freebies whenever you like. And trust us, these are just a few ways to earn – there's a whole bunch more where that came from! Ready to start earning? Find out all the details on how to earn points here.

You can use any or all of your Reward points for glam goodies at any time.

Got questions? Concerns? Want to know our favorite contour tips? Reach out to our Customer Happiness Team anytime. We are always happy to help.

Absolutely! It's our way of spreading the glam love. Members can refer friends and earn 200 points for each friend who joins. Use your points for exciting rewards and special offers. Get started by sharing your referral link, which you can find in your Dashboard.

We normally ship within 2 business days of your Rewards order. You'll receive an email confirmation with a tracking link once it goes out, but you can also check your Dashboard. If there is ever an unusual delay in your shipping, feel free to contact our Customer Happiness team. We are always happy to help!

Whether on the waitlist or an active member, you can refer friends using your code. Once they join after a spot opens up, you’ll earn 200 points (or cash for Diamond and Diamond Elite members) upon their first subscription payment.

If your payment method fails when we try and process the extra payment required to cover your Individual Trade request, we will cancel your Trade request and process your order with the monthly collection.

Yes and yes! All of the products we manufacture are vegan, cruelty-free, paraben-free, gluten-free, non-comedogenic, and phthalates-free. We craft our products with care, using a globally-compliant formula that's good for you and our furry friends.

Unlike your ex, we are not toxic. While there aren’t any known allergens in our product formulas, some people may experience sensitivity to certain pigments. We urge you to check our ingredients list, which can be found on the specific product’s page, before purchasing. If by any chance you experience an adverse reaction, immediately discontinue using the product and consult a physician. Contact our Customer Happiness Team, we’ll be glad to issue you a refund.

When it comes to better beauty, we believe makeup should be made with skin-loving ingredients. That’s why we choose the best out there to ensure that our products are made in the U.S. with love. Everything we manufacture is vegan, cruelty-free, paraben-free, gluten-free, phthalates-free, stress-free, free-spirited, and non-comedogenic. Our products keep you and the earth glowing. Ingredients for each of our products can be found on the specific product’s page.

Currently, all of our orders ship separately. We're working on an add-on option, but in the meantime, check the status of your orders on your Dashboard.

LiveGlam Gift Cards can be used as store credit for Shop and Subscription purchases only. They cannot be used to purchase club collections in waitlist, gift cards, Reward products or points. Simply, apply your gift code at Checkout where you see “Have a coupon or gift card?” Once applied the gift card will appear as 'Gift Card Applied’ in the order breakdown.

Learn more about LiveGlam Gift Cards here.

As a LiveGlam Club member, you get a special shipping discount on Shop orders. Gold members get free shipping on Shop orders over $65 (domestic only) and can use Reward points to cover shipping fees for monthly collections. It's our way of making sure you enjoy your beauty treats with extra convenience and savings.

You can join our LiveGlam Club and make a purchase in Shop using Apple Pay and Google Pay.