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How does the Rewards program work?

When you join the #LiveGlamFam, you can earn Reward points to redeem free lippies, brushes and other glamazing products. We are always adding new glam goodies all the time, so be sure to check in regularly! Click here for more information on Rewards.

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What kind of perks will I get as a LiveGlam member?

Each month, you’ll get 100 Reward points for each club package you receive. You can also earn Reward points when your friends join the #LiveGlamFam with your referral link. You can redeem points for makeup and other goodies. As a member, you’ll also get a discount on all LiveGlam Shop […]

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How do I contact LiveGlam customer service?

Got questions? Concerns? Want to know our favorite contour tips? Reach out to our Customer Happiness Team anytime. We are always happy to help.

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Can I redeem multiple Reward items at the same time?

You can use any or all of your Reward points for glam goodies at any time. Learn more about Rewards here.

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As a member of LiveGlam, how do I get free beauty products?

There are many ways you can get free LiveGlam goodies! By earning Reward points, you can redeem them in your Dashboard for free products. Check out Rewards for more info.

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How do I earn Reward points?

You earn Reward points just by being a Glammer! Here are some ways you can earn them with your active membership: – Receive points for every club package delivered. – When friends join the #LiveGlamFam with your link. – We’ll send you points to celebrate your birthday. – Rate your […]

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Why has my card been declined?

All of your card information is stored directly with our secure 3rd party merchant processor. For your safety, we do not have access to your credit card information to determine why it has been declined. We suggest double-checking your card number, expiration date, billing address, or entering a different card. […]

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How does the waitlist affect the Rewards program? Can I still refer friends?

Whether you’re on the waitlist or an active member, you can refer friends using your unique referral code (found on your Dashboard or Rewards). If a friend uses your code and they are placed on the waitlist, you will get points for the referral as soon as a spot opens […]

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When will I get the Reward items I redeemed?

FYI – Due to COVID-19, we are experiencing some shipping delays, learn more here. We normally ship within 2 business days of your Rewards order. You’ll receive an email confirmation with a tracking link once it goes out, but you can also check your Dashboard. If there is ever an […]

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Does LiveGlam have a referral program?

Yes! Members can refer their friends and earn makeup, lipsticks, brushes, and even cash! Just send the personal link found on your Dashboard. You’ll earn points when they join a club (if they get waitlisted, the points will come through as soon as their spot opens up). This is a […]

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