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If you’d like, we have a dedicated team of Customer Happiness reps that are ready to help you out!

Where can I find my order details?

Head to Dashboard to access all of your account details. Under each club, you’ll find any related order details. You should be able to see your last shipment at a glance and have the option to view all shipments by clicking “View Order History”.

How can I find my tracking information?

FYI – Due to COVID-19, we are experiencing some shipping delays, learn more here. We’ll always email a tracking link for all of your orders (unless you’ve unsubscribed from our emails, just FYI!) Head to your Dashboard to find your order details, including your tracking number. Your most recent order […]

Where can I find my referral link? I want to share the love with my friends!

We’re so happy you want to invite your friends to the LiveGlam Fam! Head to your Dashboard and scroll to the “Share the Love” section. You’ll find your referral link which you can use to invite friends. When your friends join, they’ll get a free gift and you’ll get 200 […]

How can I Cancel my membership?

We’re sad to see you go! If you just need a break, you can always Skip a month of your subscription. Wanting to switch things up? Trade out any upcoming products for something you might like better. If your heart is still set on breaking up with us, head to […]

How can I Skip a month?

We always put the glam in your hands! We hope you love all our collections, but you can always Trade an individual product or the full set before your monthly billing date. If you want to Skip the month entirely, you can do so in a few easy steps. Just […]

How can I Trade my upcoming collection?

Trading is simple! Just head to your Dashboard and click the link under “Want something else?”.

Where can I see the current collection?

There are a few ways you can see what products you can expect in your next shipment. We launch new LiveGlam Club collections on the 1st of every month. You can check out the new collections on any of our social pages, Blog or your Dashboard.

How do I change my billing and shipping information?

Head to your Dashboard to access all of your account details. To change your shipping and billing information, click the gear icon in the menu bar on the left and click the tab you’d like to update. To change other account information such as your email, password, or profile picture, […]

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