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welcome to liveglam

Features,    LiveGlam Club

Welcome to LiveGlam! What now?!

Posted by LiveGlam on May 23, 2020

We’re so happy you’ve joined our #LiveGlamFam (or thinking about it)! Now that you’re here, we’re sure you have a lot of questions. Pull up a seat, this is going to be fun.

Jump to: 

  1. Lets get to know each other?
  2. This is how we do it (collections)
  3. Launch of new collections
  4. We aren’t exclusive, but our products are
  5. Skip, trade and make it yours
  6. Ship is on the way
  7. The perks of being a glammer
  8. Points for your thoughts?
  9. Lets connect!
  10. We are happy to help

 

1. Let’s Get To Know Each Other?

LiveGlam is 1 brand that offers 1 subscription with infinite options. We’re a global team of beauty experts and enthusiasts who believe makeup can empower people to highlight their best. We create monthly beauty boxes with full-sized products that are made with you in mind. Unlike other subscriptions, our Glammers can customize their collection anytime.

At LiveGlam, we create our own products right here in LA. They are cruelty-free, vegan and furry friends certified. We take direction from our community on everything we create. It’s our mission to put the glam back in your hands.

LiveGlam team

Join The Club, Everyone’s Welcome

If you’re looking for a makeup subscription to satisfy all of your beauty needs, you’ve come to the right place.

Our LiveGlam Club combines all of the best LiveGlam beauty products in one package. All of your favorite lippies, plus a variety of beauty goodies like brushes, eyeshadow palettes, lashes and more, delivered to your door every month! We make building what’s in your makeup kit effortless.

Our membership fee is $21.99 per month, plus a flat shipping fee of $3.29 per package for US members (shipping fee for International members varies based on location. For details on international shipping, learn more here).

LiveGlam Club

Our lineup of products every month are worth ce-lip-brating. With each collection, you’ll receive a variety of full-sized lip products including mattes, glosses, metallics, bullet lipsticks, lip scrubs, lip crayons, liquid lipsticks, lip balms, liners, and more! Plus, each collection will include additional must-have products like lashes, brushes, and palettes to top off your gorgeous lip looks!

Now let’s really dive into what goes down at our L.A. headquarters!

2. This Is How We Do It (Collections)

  • The Inspiration for our Themes

We find inspiration in everything from the colors of the season to our favorite trends. However, we are most inspired by our community of Glammers! We think you are influential, that’s why we’re always listening. Is anything more exciting than unboxing a new LiveGlam Club collection?!

  • Creating Colors You Love

We put a lot of heart and soul into our products. Our Creative Director Laura (famously known on Instagram as @laurag_143) takes the lead on our all of our collections.

  • Behind-The-Scenes

Laura works closely with our manufacturers to perfect our products. She’ll go into the lab to get the job done, even if her hairnet doesn’t go with her outfit. Being the perfectionist she is, Laura develops formulas that are unlike any other products out there. They are long-lasting, flexible, highly pigmented, and always on-trend. We test our products on babes, not bunnies. That’s why our lippies are cruelty-free and vegan, as well as our eyeshadows. Each palette is packed with gorgeous pigmented shades that are absolutely eye-conic!

3. Launch Of New Collections

On the 1st of every month, our new collection for our LiveGlam Club debuts. We always announce at 9AM PST on our Beauty Blog, Instagram, Facebook, YouTube, Snapchat, and emails. As a member, you can also view the latest collections on your Dashboard. Here’s a sneak peak of products you’ll get this month.

Our Current LiveGlam Club Collection: February

Join The LiveGlam Club

With Our Current Collection

Get new lip products and more every month! Skip, Trade or Cancel anytime.

Subscribe & Save

Be on the swatch for makeup tutorials, videos and product breakdowns on our blog and members’ page. We’ll show you how to use your LiveGlam goodies to perfect your look.

4. We aren’t exclusive, but our products are

Our glam goodies are here for a good time, not a long time. Each collection is carefully curated so Glammers get a range of products to try. If you ever miss out on a collection, your favorite lippie or simply want more makeup, checkout all of our glamazing products in the LiveGlam Shop. You’ll find fan favorites, must-have makeup, beautiful bundles, and more! Members of the #LiveGlamFam get exclusive perks when they purchase from our Shop.

We restock products often, so if what you want is sold out or not available yet, you can choose to be notified when products are back in stock via email! Our Shop is available for both members and non-members, but members get reduced pricing as well as access to special promotions and collabs!

Check out our Shop!

5. Skip, trade and make it yours

We aren’t your everyday beauty box, we put the glam back into your hands. As a Glammer, you can customize your experience by trading individual products or the month’s entire collection. You can also skip an entire month, adjust your billing date and so much more. To learn more about these features, checkout your Dashboard.

Single Trade

Whole Set Trade

To dive more into each feature, check out the links below!

  1. How to Trade LiveGlam Products
  2. How to Earn + Redeem Reward Points
  3. How to Rate Products for Reward Points
  4. Learn more about the LiveGlam Shop
  5. How to Set Up Your Address Book

6. Ship is on the way

Our glamazing fulfillment team wraps up your pretty package and sends it off in a blink of a winged eye, right from Los Angeles. We ship our products within 2 business days of your billing date. Of course, there are always the possibilities of delays with holidays, major promotions and other extenuating circumstances. LiveGlam Club packages are shipped for a flat rate of $3.29 in the US and when shipped internationally, the shipping fee varies depending on country. Purchases from Rewards and Shop have different shipping costs than your club membership.

However, we do offer our Glammers a shipping discount, which is calculated for you at checkout. You can check your order status and tracking information in your Dashboard or reach out to our Customer Happiness Team if you ever need our help.

LiveGlam text

7. The perks of being a glammer

As a member of our LiveGlam Club, you receive perks for being part of the #LiveGlamFam. For example, you’ll get 100 Reward points for every club package you receive. You can also earn points on your birthday, when you rate products, refer friends, and so much more. Once you rack them up, redeem them for glam goodies or even cash! Check out this blog to learn more about all the PERK-fect ways you can earn Rewards just for being glamazing!

8. Points for your thoughts? 

To earn more Reward points, you can rate products from each LiveGlam Club collection you receive. This is the best way to give us feedback so we can improve our products. You can also participate in surveys we send out, refer friends, etc. We’re always adding new ways, so check back! The more Reward points you earn, the more glam goodies you can choose from to build up your kit.

9. Lets connect!

We believe that a family that slays together, stays together. Our community is everything to us, so be sure to tag us in your images on social media and leave us comments. We think you are influential and we love hearing from you. Participate in our live streams, social polls, surveys, and free Affiliate Program. Join the #LiveGlamFam now, everyone is welcome!

10. We are happy to help

Got questions? Need answers? Want to do happy hour? Our Customer Happiness Team is here to blend out any issues you might have. You can reach out to us via social media, live chat on our website or email us at [email protected]. Our team responds in about 2 hours or less and have a 98% satisfaction rate.

We are so happy to have you as part of the #LiveGlamFam. Welcome, this is going to be absolutely glamazing.

xoxo

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LiveGlam

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