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Terms & Conditions

 

Enrollment Agreement


Effective Date: August 24, 2020
This Enrollment Agreement (“Agreement”) is a contract entered into by and between you (“You” or “User”) and LiveGlam (“LiveGlam”, “We”, “our”, or “us”) and our affiliates, to the extent expressly stated. This Agreement, (together with our Privacy Policy, the “Terms and Conditions” or “Terms”) govern your access to and use of www.liveglam.com (the “Website”) and any content, functionality, and Services (collectively with the Website, the “Services”) offered on or through the Website, whether as a guest or registered user.

Please read the Terms of Service carefully. By using our Website or signing up for any of our Services, you accept and agree to be bound and abide by these Terms. If you do not agree to these Terms, please do not access or use our Services.

This is a subscription service and will automatically renew or continue to charge your selected subscription range – monthly, 6 month or annual plans – until you cancel. You will be charged indefinitely if you do not cancel your account. If your default card ever fails, we will charge the other cards you have saved in your account.

Customer usernames that are too similar to an influencer promotional code are not permitted on the LiveGlam website. This can cause confusion for the customer when we host special promotions and product deals only available with select influencer codes. This also takes credits away from the influencers promoting LiveGlam products and promotions.

Age Restrictions

The Website and Services are intended for users 18 and older. By accessing or using the Website, You represent and warrant that you are at least eighteen (18) years old and that you possess the legal right and ability to enter into this Terms of Service and to use the Services in accordance with these Terms.

Changes to Terms of Services

We may revise and update these Terms of Service from time to time in our sole discretion by posting a revised version on the Website. All changes are effective immediately when we post them. LiveGlam may provide reasonable notice of any material changes, determined at our sole discretion, by posting the updated Terms of Service on the Website. Any revisions to the Terms of Service will take effect on the noted Effective Date, located at the top of these Terms.

You understand that your continued use of the Website or Services following the Effective Date, means that you accept and agree to be bound by these Terms of Service. If you do not accept the Terms of Service in its entirety, you must not access or use the Website or any other features of our Services after the Effective Date.

USER CONTRIBUTIONS

The Website may contain interactive functionalities, such as product profiles and blog posts in which users may rate, post feedback, and otherwise interact (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.

All User Contributions must comply with the provisions in this Terms of Service. Any User Contribution you post to the site will not in any way be considered an endorsement or promotion on behalf of LiveGlam. User Contributions will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you irrevocably grant us and our licensees, successors, and assigns permission to use Your User Contributions for any purpose, including but not limited to advertisements and other works, creating derivative works, promoting and distributing it. You also irrevocably grant the Site’s users the right to access Your User Contributions in connection with their use of the Site. Finally, you irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your User Contributions.

You represent that you own, or have the necessary permissions to use, and authorize the use of, your User Contributions. You may not imply that your User Contributions are in any way sponsored or endorsed by Site. You are solely responsible for your User Contributions, including the accuracy of any User Contributions, and are solely responsible for any legal action that may be instituted by other Users or third parties as a result of or in connection with your User Contributions if such User Contributions are legally actionable or defamatory. LiveGlam is not legally responsible for any feedback or comments posted or made available on the Site by any Users or third parties, even if that information is defamatory or otherwise legally actionable. In order to protect the integrity of the feedback system and protect Users from abuse, LiveGlam reserves the right (but is under no obligation) to remove posted feedback or information that, in LiveGlam’s sole judgment, violates the Terms of Service or negatively affects our Services, diminishes the integrity of the review system or otherwise is inconsistent with the business interests of LiveGlam. You acknowledge and agree that you will notify LiveGlam of any error or inaccurate statement in your feedback, and that if you do not do so, LiveGlam may rely on the accuracy of such information.

User Accounts

A user account (“Account”) is required to purchase products from the Website. You may have the option of providing additional details to complete your Account. You are responsible for maintaining the confidentiality of your Account information, including your password. You agree that you are solely responsible for any and all losses incurred by us or any other user or visitor to the Website due to someone else using your Account as a result of your failing to keep your account information secure and confidential. It is a condition of your use of the Website that all the information you provide on your Account will be correct, current, and complete.

Prohibited Uses

You may use our Website and Services only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms of Service.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate LiveGlam, a LiveGlam employee, another user, or any other person or entity (including, without limitation, by using email addresses or account names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm LiveGlam or users of the Website, or expose them to liability.

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Website, including any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

Terms of Service Violations and Termination

We may suspend or terminate your Account or ability to access or use the Services at any time, for any or no reason, including for violations of these Terms, at our sole discretion, and without notice or liability of any kind. You agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to us, for which monetary damages would be inadequate; and you consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies we may have at law or in equity.

You may terminate these Terms at any time and for any reason by deleting your Account and discontinuing your use of all Services. You may delete your Account by contacting us at: https://liveglam.com/contact-us/. You acknowledge and agree that even if you discontinue your Account, we may continue to display any content that you have provided on the Website.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the LiveGlam, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not access or use for any commercial purposes any part of the Website or any Services or materials available through the Website. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website except as permitted by this Terms of Service.

The LiveGlam name, logo, trademarks and all related names, logos, product and service names, designs, and slogans are trademarks of LiveGlam or its affiliates or licensors. You must not use such marks without the prior written permission of LiveGlam. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

PAYMENT METHODS

If you choose to make a purchase on our Website, we will ask for your payment information, such as credit card, billing address and other financial account information (“Payment Method”). In order to use these features, users must provide account information for at least one valid Payment Method, such as your credit card information.

You hereby authorize LiveGlam, as applicable, to run credit card authorizations on all credit cards provided by you, to store credit card and banking or other financial details as your method of payment consistent with our Privacy Policy, to electronically credit your designated bank account via ACH for payment of covered claims , and to charge your credit card (or any other Payment Method) for applicable fees, including taxes and service charges, and any other amounts owed under the Terms of Service. To the extent permitted by applicable law and subject to our Privacy Policy, you acknowledge and agree that we may use certain third-party vendors and service providers to process payments and manage your Payment Method information.

You may update your Payment Method by accessing your Account settings on the Website. You are solely responsible for maintaining the accuracy of your Payment Method information. We are not responsible for any failure to process your Payment Method due to inaccurate Account information. You must notify us immediately of any errors or discrepancies in your Payment Method information.

By providing Payment Method information through the Website and authorizing payments with the Payment Method, You represent, warrant, and covenant that: (a) You are legally authorized to provide such information; (b) You are legally authorized to make payments using the Payment Method(s); (c) if You are an employee or agent of a company or person that owns the Payment Method, that User is authorized by the company or person to use the Payment Method to make payments on LiveGlam; and (d) such actions do not violate the terms and conditions applicable to User’s use of such Payment Method(s) or applicable law. When a User authorizes a payment using a Payment Method via the Website, User represents and warrants that there are sufficient funds or credit available to complete the payment using the designated Payment Method.

Because the use of any Payment Method may be limited by applicable law or by written agreement with your financial institution, LiveGlam is not liable to any User if LiveGlam does not complete a transaction as a result of any such limit, or if a financial institution fails to honor any credit or debit to or from an account associated with such Payment Method. LiveGlam will make commercially reasonable efforts to work with any such affected Users to resolve such transactions in a manner consistent with these Terms.

Value Added Tax

As a business registered for Value Added Tax (VAT), LiveGlam will charge VAT to its customers within the UK at a rate set by HM Revenue & Customs (HMRC). This rate will be dependent on what is purchased on LiveGlam.com and is due at the point of purchase.

Refund Policy

Due to the nature of our products and Services, we have a no refund policy. All the payments made are non-refundable, unless there is an outstanding circumstance which can be discussed with our Customer Happiness team for review. Please contact us if you have questions or concerns.

Pre-Sales Inquiries

If you have any questions about our products or Services, we ask that you read through the entirety of our Terms & Conditions and Privacy Policy. Please contact us if you have any questions before making a purchase. By purchasing our products and Services, you are agreeing to our Terms.

Payment Disputes

If you file a dispute on any of your payments, your account may be subject to cancellation. A dispute removes funds for the product and indicates that the cardholder does not want to receive our products/Services. If the dispute is due to an error on our behalf, we will not cancel the account. Please contact our Customer Happiness team in the event of a wrongful cancellation or to inquire further about any disputes/cancellations.

Complaints

Customers have 30 days from delivery or last tracking update to report a concern with any shipment; we will not be able to assist with orders outside this window.
Customers must provide proper proof of claims when applicable, such as photos of damaged items with the package and label it came in.
Customers may be required to provide a different shipping address if repeated concerns have arisen in relation to address on file; if this is not possible, LiveGlam reserves the right to terminate this subscription to prevent loss of product and customer frustration.
If a customer experiences recurring concerns during their subscription lifetime, and LiveGlam determines the solution is beyond their control, LiveGlam reserves the right to terminate said subscription. For example, if the issue is stemming from the location provided, local carriers, or customs/in country laws.
Customers may be required to sign a non-receipt letter when requesting a replacement item.
There are no refunds. If a special refund request is granted (ex: damage or non-resolvable issue with product), they must return the item (refund will be processed upon return of item) and send a signed non-receipt letter.
Any desired exceptions to the above policies must undergo a process of approvals that may take longer than average response/resolution times (ex: someone reaching out with an order issue after 30 days has passed.)
Shop orders cannot be combined if placed separately and shipping cannot be refunded.
If a customer is sent the wrong item (or a partially damaged item), they will be asked to return the item (with a provided shipping label). This item must be unused, otherwise the customer will be charged for said item upon return. A replacement will be issued immediately, the customer will not have to wait for the return of the item for the replacement to be issued.

Third-Party Content, Advertisements and Promotions

The Website or Services may contain links to third-party websites, products, or Services, which may be posted by advertisers, our affiliates, our partners, or other users (“Third-Party Content”). Third-Party Content is not under our control, and we are not responsible for any of their websites, products, or Services. Your use of Third-Party Content is at your own risk and you should make any investigation you feel necessary before proceeding with any transaction in connection with such Third-Party Content.

The Website may also contain sponsored Third-Party Content or advertisements. The type, degree, and targeting of advertisements are subject to change, and you acknowledge and agree that we may place advertisements in connection with the display of any content or information on the Services, including your User Contributions.

Warranty Disclaimer

WE PROVIDE THIS WEBSITE AND ITS CONTENT “AS IS” AND WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE, ANY CONTENT FROM THIS WEBSITE, USER CONTRIBUTIONS, OR THE SERVER THAT MAKES THIS WEBSITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS, OMISSIONS, VIRUSES, OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, IN WHICH CASE PORTIONS OF THIS DISCLAIMER MAY NOT APPLY TO YOU.

Limitation of Liability

IN NO EVENT WILL WE BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE, OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY, OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES), ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, THE INABILITY TO USE, OR THE RESULTS OF USE OF THE SERVICES, INCLUDING THE WEBSITE, USER CONTRIBUTIONS OR ANY OTHER CONTENT FOUND ON THE WEBSITE OR LINKED THEREIN, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN WHICH CASE PORTIONS OF THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL WE BE LIABLE OR RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, ERRORS IN PRICING OR AVAILABILITY OF SERVICES AND PRODUCTS, OR DAMAGES THAT MAY RESULT FROM MISREPRESENTATION OF AGE BY A USER OF THIS WEBSITE.

YOU AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SITE OR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. IN NO EVENT SHALL LIVEGLAM BE LIABLE TO YOU IN EXCESS OF THE FEES YOU HAVE PAID LIVEGLAM, IF ANY, IN THE YEAR PRECEDING THE FIRST EVENT GIVING RISE TO ANY CLAIM.

Indemnification

You agree to indemnify and hold LiveGlam, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of the Website, (ii) any violation of these Terms of Service (including negligent or wrongful conduct) by you, or (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. In states where the law does not recognize a cap on liability and/or indemnity obligations, you agree to hold harmless LiveGlam and be fully responsible for any loss, liability and/or legal fees that arise from the violation of the Terms of Service herein.

Governing Law

These Terms of Service and any claim arising out of these Terms will be governed by and construed in accordance with the laws of the State of California.

Survival

After this Terms of Service terminates, the terms of this agreement that expressly or by their nature contemplate performance after termination or expiration will survive and continue in full force and effect. Without limiting any other provisions of the Terms of Service, the termination of these Terms for any reason will not release you from any obligations incurred prior to termination of the Terms or that thereafter may accrue in respect of any act or omission prior to such termination.

WAIVER AND SEVERABILITY

No waiver by LiveGlam of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of LiveGlam to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

CONSENT TO USE ELECTRONIC RECORDS

In connection with the Terms of Service, you may be entitled to receive certain records from LiveGlam or our Affiliates, such as contracts, notices, and communications, in writing. To facilitate your use of the Website and the Website Services, you give us permission to provide these records to you electronically instead of in paper form.

AMAZON SUBSCRIPTION BOXES

For a limited time, monthly subscriptions to our LiveGLam Lippie Club are available for purchase on Amazon through their Subscription Boxes feature. For all LiveGlam Lippie Club subscriptions that are purchased through Amazon, please refer to Amazon’s Terms & Conditions for details, as they are the governing contract for your subscription.

We reserve the right to cancel any order purchased through Amazon for any or no reason at our sole discretion, and without notice or liability of any kind. We also reserve the right to cancel our subscription offering on Amazon for any or no reason at our sole discretion, and without notice or liability of any kind.

Subscriptions purchased through Amazon do not offer the same benefits as subscriptions purchased directly with LiveGlam. The benefits not included in subscriptions purchased on Amazon include, but are not limited to: Trade for a curated collection, Skip a collection, Rewards, Account Management via custom Dashboard, Exclusive Member Pricing in Shop, and more.

For questions regarding orders placed through Amazon’s Subscription Boxes, please contact Amazon customer service, as they are the primary party that has access to your order details.

ENTIRE AGREEMENT

This Terms of Service, constitute the sole and entire agreement between you and LiveGlam and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, to the extent they relate in any way to the Website and Services.

Promotions and Sales

All promotions and sales are subject to our standard Terms and Conditions as well as additional terms, as needed. Terms and Conditions for promotions and sales will be found on this page for the duration of the sale, and will be distributed in other sales communications as well. We ask that you reach out to our Customer Happiness team before purchase if you have any questions about any of our Terms and Conditions.


National Lipstick Day Sale Terms & Conditions:

Take 50% off our Non-Member Prices on select lip products in the LiveGlam Shop. Offer valid July 29, 2021 at 10 am PST to July 30, 2021 at 9:59 am PST. No code required. Offer can be combined with store credits and gift cards but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop sale pricing, no exceptions.

Two exclusive National Lipstick Day bundles, the Bullet Lippie Bundle and the Gloss Essentials Bundle, will be available at special prices in the LiveGlam Shop from July 29, 2021 at 10 am PST to July 30, 2021 at 9:59 am PST. The Bullet Lippie Bundle will be available for $36.00 for Members/$42.00 for Non-Members. The Gloss Essentials Bundle will be available for $16.00 for Members/$19.00 for Non-Members. Offer can be combined with store credits and gift cards but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the special pricing.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


LiveGlam 4th of July Sale Terms and Conditions

2 Free Products with New Membership Terms & Conditions: Offer valid for NEW LiveGlam subscribers only, from July 1, 2021, at 10 am PST – July 6, 2021, at 11:59 pm PST, while supplies last. During this time, you must complete your account setup on https://liveglam.com, using the promo code LIVEGLAM or other related affiliate codes (as promoted by said affiliates.) If you join and cancel before your first renewal, you will be charged a non-member fee of $7 for Lippie Club and Brush Club and $8 for Eyeshadow Club since this is a special member offer. Please note these orders may have an added processing time of a few days due to added products per order.

Shop Terms & Conditions: Get up to 50% off select items in the LiveGlam Shop. Offer valid July 1, 2021, at 10 am PST – July 6, 2021 at 11:59 pm PST, while supplies last. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop discount, no exceptions.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or any unforeseen issues.


Trevor Project Donation Terms & Conditions:

The Rainbow Collection is available on the LiveGlam Shop for Members and Non-Members, from June 2, 2021 at 10:00 am PST, while supplies last. Limit 5 per customer. For all sales of the Rainbow Collection that occur between June 2, 2021 at 10 am PST and June 30, 2021 at 11:59 pm PST, LiveGlam will donate 25% of profits to the Trevor Project.


Munchies Terms & Conditions:

LiveGlam Members get select lip products for $4.20 in the LiveGlam Shop. Offer valid April 20, 2021, at 10 am PST to April 21, 2021, at 10 am PST. No code required. Offer can be combined with store credits but not with Shop discount codes or other offers. All transactions must be completed during valid sale period to achieve the Shop sale pricing, with no exceptions.

We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.

Limited time only. While supplies last. Shipping, handling, and taxes apply to all items.


Faux-ever Flawless Mink Lashes Sale Terms & Conditions:

Get LiveGlam Faux Mink Lashes for $5 in the LiveGlam Shop. Offer valid April 13, 2021 at 10 am PT to April 14, 2021 at 12 pm PT. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop sale pricing, no exceptions.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


LiveGlam Buy 3 Get 1 Free Terms and Conditions:

Buy 3 lip products and get 1 Free (you must add 4 qualifying Special Offer items to your cart) per order. Offer valid on select items on the LiveGlam Shop, March 23, 2021 at 10 am PST – April 22, 2021 at 11:59 pm PST, while supplies last. Lowest-priced qualifying item in cart will be free. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during the valid sale period to achieve the Shop discount, no exceptions.

We reserve the right to Cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.

Limited time only. While supplies last. Shipping, handling and taxes apply to all items.


Love Your Lips Sale Terms & Conditions:

Get select lip products for $5 in the LiveGlam Shop. Offer valid March 16, 2021 at 10 am PST to March 17, 2021 at 10 am PST. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop sale pricing, no exceptions.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


LiveGlam Gift Cards Terms and Conditions:

LiveGlam Gift Cards are solely for use on LiveGlam.com. Gift cards can be applied toward Subscription and Shop purchases. These cannot be used to purchase club collections in waitlist, gift cards, Reward products or points. They can be purchased with store credits but not with Shop discount codes. LiveGlam Gift Cards cannot be returned or redeemed for cash.


Cyber Monday Sale Terms & Conditions:

Get up to 50% off select items in the LiveGlam Shop. Logged in, active subscribers can also receive up to 50% off select Rewards products. Offer valid 11/19/2020 at 10 am PST – 12/1/2020 at 11:59 pm PST, while supplies last. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop and Rewards discount, no exceptions.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen.


LiveGlam Black Friday Sale

New Member Terms & Conditions: Receive two free gifts when you join any LiveGlam club. Offer valid for new LiveGlam subscribers and qualifying reactivations only, from 11/19/2020 at 10:00 am PT to 11/29/2020 at 11:59 pm PT, while supplies last. During this time, you must complete your account setup on https://liveglam.com, using the promo code LiveGlam or other related affiliate codes (as promoted by said affiliates.) Please note these orders may have an added processing time of a few days due to added products per order.

If you subscribe and Cancel before your first renewal, you will be charged a non-member fee since this is a special member offer. The Lippie and Brush Club non-member fee is $7. The Eyeshadow Club non-member fee is $8.

We reserve the right to Cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


Les Do Makeup x LiveGlam: Bake My Day Collection
New Member Terms & Conditions: Offer valid for NEW LiveGlam Lippie Club subscribers only, starting 11/13/2020 at 10:00 am PT, while supplies last. During this time, you must complete your account setup by selecting Subscribe & Save on https://liveglam.com/product/les-do-makeup-lippie-collab-bake-my-day-collection/. If you do subscribe and cancel before your first renewal, you will be charged a non-member fee of $7 since this is a special member offer. If a subscription isn’t for you, you can purchase LiveGlam x Les Do Makeup: Bake My Day Collection on LiveGlam Shop at the non-member price. Cannot be combined with other offers, discounts or store credits.

New Members, that choose to not receive the LiveGlam x Les Do Makeup: Bake My Day Collection at signup are not responsible for the non-member fee for early cancellation.

No price adjustments, offers cannot be applied to previously placed orders or to orders placed after the expiration date. We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.

Shop Terms & Conditions: LiveGlam x Les Do Makeup: Bake My Day Collection will be available on LiveGlam Shop (https://liveglam.com/shop/), from 11/13/2020 at 10:00 am PT, while supplies last. Exclusive member pricing is available, for logged in, active subscribers. Limit 5 per customer. No code required. Cannot be combined with other offers, discounts or store credits.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


Slay Before You Pay Terms and Conditions:
Offer valid for NEW LiveGlam Lippie Club subscribers, in the U.S. only starting 10/26/20 at 10:00 am PT, while supplies last. During this time, you must complete your account setup through the LiveGlam Slay Before You Pay page, no exceptions. Qualifying new members are eligible to receive a FREE LiveGlam lippie prior to the start date of their LiveGlam Lippie Club membership, known as the 15 day trial period.

Upon enrollment, a Shipping Fee of $1 will be applied for the delivery of the free lippie. Once you’ve selected your free lippie and complete checkout your 15 day trial period begins. At the end of the 15 day trial period your Lippie Club membership will begin and you will be charged $19.99 + taxes for your first collection month. If your membership payment does not process you will be notified to update the credit card on your account. If you fail to update your card so that your payment may process you will not receive your first collection.

If you decide to cancel your Lippie Club membership during your 15 day trial period, you may do so; however the cancellation request must be received by a LiveGlam Customer Happiness representative 24 hours prior to you trial period ending. Otherwise, your card will be charged $19.99 + taxes and your first collection will be processed. We have a strict no return policy. All cancellations during the 15 trial period must be completed with the support of a Customer Happiness team member by accessing https://liveglam.com/slay-before-you-pay-faqs . If membership is cancelled during this time, your card will be charged $10 for the LiveGlam lippie you received. However, you may be eligible to complete a survey, provided during the cancellation process by a member of the Customer Happiness team to have the $10 lippie charge waived.

The Slay Before You Pay offer is only valid for the first month of your LiveGlam Lippie Club membership and does not apply to recurring months. We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


MustBeCindy x LiveGlam Favorites Lippie Collection
New Member Terms & Conditions: Offer valid for NEW LiveGlam Lippie Club subscribers only, starting 10/20/2020 at 10:00 am PST, while supplies last. During this time, you must complete your account setup by selecting Subscribe & Save on https://liveglam.com/product/must-be-cindy-lippie-club-favorites-collection-2020/. If you do subscribe and cancel before your first renewal, you will be charged a non-members fee of $7 since this is a special member offer. If a subscription isn’t for you, you can purchase MustBeCindy’s Favorites on LiveGlam Shop at the non-member price. Cannot be combined with other offers, discounts or store credits.

New Members, that choose to not receive the MustBeCindy x LiveGlam Favorites Lippie Collection at signup, are not responsible for the non-member fee for early cancellation.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.

MustBeCindy x LiveGlam Favorites Lippie Collection Shop Terms & Conditions: MustBeCindy’s Favorites will be available on LiveGlam Shop, from 10/20/2020 at 10:00 am PST, while supplies last. Exclusive Member pricing is available, for logged in, active subscribers. Limit 2 per customer. No code required. Cannot be combined with other offers, discounts or store credits.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


LiveGlam Satisfaction Guarantee Program
Offer valid for NEW LiveGlam Lippie Club subscribers, in the U.S. only and, starting 8/24/20 at 10:00 am PT, while supplies last. During this time, you must complete your account setup through the LiveGlam Satisfaction Guarantee page, no exceptions. A free lippie will not be included, at checkout, for subscribers who join as part of the Satisfaction Guarantee offer. Payment for club membership will be taken at the time of signup. New qualifying members will have 14 days, from the day their collection ships, to decide if they want to love them or return them. APO, FPO, DPO, and mail-forwarding U.S. addresses are eligible for the Satisfaction Guarantee offer, but are not eligible for free return shipping. Customers that place orders to these types of addresses will be responsible for all return shipping costs. The Satisfaction Guarantee offer is only valid for the first month of membership and does not apply to recurring months. All returns must be completed with the support of a Customer Happiness team member by accessing https://liveglam.com/returns.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


LiveGlam Summer Sale Terms and Conditions
2 Free Products with New Membership Terms & Conditions Offer valid for NEW LiveGlam subscribers only, from July 1, 2020 at 10 am PST – July 8, 2020 at 11:59 pm PST, while supplies last. During this time, you must complete your account setup on liveglam.com/, using the promo code LIVEGLAM or other related affiliate codes (as promoted by said affiliates.) If you join and cancel before your first renewal, you will be charged a non-member fee of $7 since this is a special member offer. Please note these orders may have an added processing time of a few days due to added products per order.

Shop Terms & Conditions: Get up to 50% off select items in the LiveGlam Shop. Offer valid July 1, 2020 at 10 am PST – July 8, 2020 at 11:59 pm PST, while supplies last. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop discount, no exceptions.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen.


Les Do Makeup x LiveGlam Collab Terms & Conditions
New Member Terms & Conditions: Offer valid for NEW LiveGlam Lippie and Eyeshadow Club subscribers only, starting June 30, 2020 at 10:00 am PST, while supplies last. During this time, you must complete your account setup by selecting Subscribe & Save on either https://liveglam.com/product/les-do-makeup-cherry-blossom-lippie-collection/ or https://liveglam.com/product/les-do-makeup-eyeshadow-palette-collab. If you subscribe and cancel before your first renewal, you will be charged a non-member fee since this is a special member offer. The Lippie Club non-member fee is $7. The Eyeshadow Club non-member fee is $8. If a subscription isn’t for you, you can purchase Les Do Makeup x LiveGlam Collab products on LiveGlam Shop at the non-member price. Cannot be combined with other offers, discounts or store credits.

New Members, that choose to not receive the Les Do Makeup x LiveGlam Lippie and Eyeshadow Club Collab at signup, are not responsible for the non-member fee for early cancellation.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.

Shop Terms & Conditions: Les Do Makeup x LiveGlam Collab products will be available on LiveGlam Shop, June 30, 2020 at 10:00 am PST, while supplies last. Exclusive Member pricing is available, for logged in, active subscribers. Limit 2 per customer. No code required. Cannot be combined with other offers, discounts or store credits.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


Laura Mellado x LiveGlam Collab Restock

New Member Terms & Conditions:
Offer valid for NEW LiveGlam Lippie Club subscribers only, starting June 11, 2020 at 10 am PST, while supplies last. During this time, you must complete your account setup by selecting Subscribe & Save on https://liveglam.com/product/laura-mellado-kissme-collab-2020. If you do subscribe and cancel before your first renewal, you will be charged a non-members fee of $7 since this is a special member offer. If a subscription isn’t for you, you can purchase Laura Mellado x LiveGlam Collab Restock on LiveGlam Shop at the non-member price. Cannot be combined with other offers, discounts or store credits.

New Members, that choose to not receive the Laura Mellado x LiveGlam Collab Restock at signup, are not responsible for the non-member fee for early cancellation.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.

Shop Terms & Conditions:
Laura Mellado x LiveGlam Collab Restock will be available on LiveGlam Shop, from June 11, 2020 at 10 am PST, while supplies last. Exclusive Member pricing is available, for logged in, active subscribers. Limit 2 per customer. No code required. Cannot be combined with other offers, discounts or store credits.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


Trevor Project Donation Terms & Conditions
The Pride bundle is available on LiveGlam Shop for members and non-members, from June 8, 2020, while supplies last. Limit 5 per customer. For all sales of the Pride bundle that occur between June 8, 2020 at 10 am PST and June 30, 2020 at 11:59 pm PST, LiveGlam will donate 25% of profits to the Trevor Project.


Campaign Zero Donation Terms & Conditions
We are donating 100% of Shop sale profits to Campaign Zero, between June 1, 2020 through June 15, 2020 at 11:59 pm PST. Some exclusions apply.


Glammer Appreciation Day Sale Terms & Conditions
Get up to 50% off select items in the LiveGlam Shop. Logged in, active subscribers can also receive up to 50% off select Rewards brushes. Offer valid May 22, 2020 at 8 am PST to May 26, 2020 8 am PST. No code required. Offer can be combined with store credits but not with Shop discount codes. All transactions must be completed during valid sale period to achieve the Shop and Rewards discount, no exceptions.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.


COVID-19 Solidarity Response Fund Donation Terms & Conditions:
We are donating 25% of the profits from all NEW MEMBER Subscription sales to the World Health Organization COVID-19 Solidarity Response Fund, starting March 23, 2020 until April 22, 2020 at 11:59pm PST.

LiveGlam Giveaway OFFICIAL RULES

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: This Sweepstakes (“Giveaway”) is open only to those who enter via the method listed in the Giveaway entry details and who are 18 years or older as of the date of entry. The Giveaway is open internationally unless stated otherwise in the Giveaway entry details and is void where prohibited by law. Employees of LiveGlam its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Giveaway. The Giveaway is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

2. Agreement to Rules: By participating, the Giveaway (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of LiveGlam as final and binding as it relates to the content of this Giveaway.

3. Giveaway Period: Entries will be accepted via social media platforms and must be received within the times listed within Giveaway entry details.

4. How to Enter: The entry must fulfill all Giveaway requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of LiveGlam. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of LiveGlam.

5. Prizes: The Winner(s) of the Giveaway (the “Winner”) will receive the prize(s) listed in Giveaway entry details. Actual/appraised value may differ at the time of prize award. The specifics of the prize shall be solely determined by LiveGlam. No cash or other prize substitution shall be permitted except at LiveGlam’s discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes permission for LiveGlam to use Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.

6. Odds: The odds of winning depend on the number of eligible entries received.

7. Winner Selection and Notification: Winner will be selected by the method listed in the Giveaway entry details under the supervision of LiveGlam. Winner will be notified by method stated in the Giveaway entry details within 7 days following selection of Winner. LiveGlam shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within 30 days from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Giveaway is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT LIVEGLAM‘S SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by You: By entering this content (e.g., photo, video, text, etc.), You understand and agree that LiveGlam, anyone acting on behalf of LiveGlam, and LiveGlam’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Giveaway, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes. without any further compensation, notice, review, or consent. By entering a LiveGlam Giveaway, You represent and warrant that your entry is an original work of authorship, and does not violate any third party’s proprietary or intellectual property rights. If your entry infringes upon the intellectual property right of another, You will be disqualified at the sole discretion of LiveGlam. If the content of your entry is claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, You shall, at your sole expense, defend or settle against such claims. You shall indemnify, defend, and hold harmless LiveGlam from and against any suit, proceeding, claims, liability, loss, damage, costs or expense, which LiveGlam may incur, suffer, or be required to pay arising out of such infringement or suspected infringement of any third party’s right.

9. Terms & Conditions: LiveGlam reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond LiveGlam’s control corrupt or affect the administration, security, fairness, or proper conduct of the Giveaway. In such case, LiveGlam may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by LiveGlam. LiveGlam reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Giveaway or website or violates these Terms & Conditions. LiveGlam has the right, in its sole discretion, to maintain the integrity of the Giveaway, to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Giveaway rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Giveaway may be a violation of criminal and civil laws. Should such attempt be made, LiveGlam reserves the right to seek damages to the fullest extent permitted by law.

10. Limitation of Liability: By entering, You agree to release and hold harmless LiveGlam and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Giveaway and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes: THIS GIVEAWAY IS GOVERNED BY THE LAWS OF UNITED STATES OF AMERICA AND CALIFORNIA, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Giveaway, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Giveaway, shall be resolved individually, without resort to any form of class action, exclusively before a court located in California having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Giveaway). Participant(s) further waives all rights to have damages multiplied or increased.

12. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the LiveGlam website.

13. Winners List: To obtain a copy of the Winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: LiveGlam 705 W. 9th St. PH4, Los Angeles, CA 90015. Requests must be received no later than 10 days after the Giveaway closes.

14. Sponsor: The Sponsor of the Giveaway is LiveGlam 705 W. 9th St. PH4, Los Angeles, CA 90015.

15. Facebook: The Giveaway hosted by LiveGlam is in no way sponsored, endorsed, administered by, or associated with Facebook.

16. Instagram: The Giveaway hosted by LiveGlam is in no way sponsored, endorsed, administered by, or associated with Instagram.

17. By entering, You, the Contestant, have affirmatively reviewed, accepted, and agreed to all of the Official Rules.


Changes To Our Terms & Conditions

If we decide to change our terms and conditions, we will update the terms and conditions modification date below.
This policy was last modified on October 1, 2020


Contacting Us

If there are any questions regarding our terms and conditions, you may contact us using the information below:

LiveGlam Inc.
4804 Laurel Canyon Blvd.
Suite# 260 Valley Village, CA 91607
USA
Email: [email protected]

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