LiveGlam

How to Find Your LiveGlam Order Details

by LiveGlam 2 months ago

How to find LiveGlam order details

How to Find Your LiveGlam Order Details

New to our #LiveGlamFam? Welcome! We can’t wait to start glamming with you. You may have a couple of questions regarding how to find your order details, so we’re here to help you out! Keep reading for all the info you need about how to find your order and shipping deets.

I just joined LiveGlam, what now?

Welcome, Glammer! Your LiveGlam Dashboard is about to be your new BFF for all things glam related. Now that you’ve joined our fam, you’re probably wondering when you’re going to get your order and how to find that info. It’s super easy!

How do I find my order details?

  1. Log in to your LiveGlam account and go to your Dashboard > scroll to the KissMe, MorpheMe, or ShadowMe section depending on which club you’re subscribed to.
  2. Find the “Order History” section within the subscription block. There you will see your basic order details: order date, order number, and order status.
  3. Click the eye on the right side of your order to view more. This is where you can view more details about your order, including the tracking number once your goodies ship!

Desktop View

Mobile View

Trying to find info on a Shop purchase?

  1. Log in to your LiveGlam account and go to your Dashboard > scroll past the subscriptions section until you see “Non-subscription Orders.” There you will see your order to view more. This is where you can see your basic order details: order date, order number, and order status.
  2. Click the eye on the right side of your order to view more. This is where you can view more details about your order, including the tracking number once your order ships!

Desktop View

Mobile View

Set Your Billing Date

Your monthly products ship out according to your billing date, which you’re able to set yourself! Our main goal is to offer ease and flexibility with your subscription, so if you don’t want all of your bills due at the beginning of the month, this one doesn’t have to be!

Make it whatever day you want, and your products will ship approximately 2 business days after your billing date. You can also change your billing date at any time before your monthly products ship out if you want to receive them sooner or later.

You will receive an email every step of the way so you don’t have to do this manually! Now go ahead and blend over to your Dashboard to start getting familiar with everything.

Stay glam!

Share your thoughts
  • Rosy Jimenez: You guys should definitely make an app for LiveGlam it would be so much easier for us

  • Stacey812: I am absolutely in love with all the lippies I get every month. This will be my first eye palette threw the shadow me subscription and I know it will be amazing too! I truly love Liveglam and there products and not to mention the customer service is outstanding as well!

  • Carlianawilson: A great customer services 😍😍😍I love my brushes, the subscription is amazing.

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