Pinterest

Search anything about our clubs, products, blog posts and FAQs.

Oops, we did not find any results for:

If you’d like, we have a dedicated team of Customer Happiness reps that are ready to help you out!

Eyeshadow Club Palette Delay: Boujee Palette

Eyeshadow Club

Eyeshadow Club Palette Delay: Boujee Palette

Posted by LiveGlam on Apr 28, 2021

Update (5/23): Hey Glammers! We have fantastic news – Our NEW Boujee Eyeshadow Palettes are on their way to our warehouse and will be in your hands very soon!

This first-class palette is made exclusively for queens with 5 shimmers, 4 mattes and 1 pressed glitter (It’s about as Boujee as it gets). Get ready to take your makeup game to another level with these multidimensional, designer drip shades!

If you’re a current Eyeshadow Club Member and your account has been on Hold, we have an important update! Here’s what you need to know:

    • Your Eyeshadow Club status has been reactivated (as of Sunday, May 23).
    • Login to your Dashboard to check when your credit card will be charged. Note that it might have changed. If you want to choose a new date for future charges, this can also be changed in your Dashboard.
    • When your card is charged, we’ll process your order and get your palette on its way to you ASAP! Keep your eyes on your inbox for shipping notifications.
    • We don’t anticipate any further delays, but if that changes, we’ll let you know right away!

If you’re a current member and you aren’t feelin’ these shades, you have up until 24 hours before your billing date to Trade, Skip, or Cancel! To avoid any further delays, login to your account today and make sure your information (Shipping Address & Credit Card) is up-to-date. Again, we want to thank you all SO much for your patience and flexibility during these times! We promise these shades will be well worth the wait!

We love our glammers and want to make sure we do everything we can to address any questions and concerns you may have! Click here to chat with our Customer Happiness team!

Prepare to get Boujee and stay glam!

Xoxo,

LiveGlam


 

Update (4/28)

Hey Glammers! We wanted to give you an important update about your soon-to-come Boujee Eyeshadow Palette. We are currently experiencing a delay with the palette, but we’re working promptly to get your order out as soon as possible! We know how much you’ve been looking forward to these designer-drip shades, so we promise to get this palette to you as quickly as we can!

Our #LiveGlamFam means the world to us and we want to do everything we can to make sure you’re taken care of. If you are a current Eyeshadow Club Member, we are placing a Hold on your membership and you will not be charged until we have everything in-house. Plus, you’ll be the FIRST to know when your palette is ready to be shipped in case you want to Trade, Skip or Cancel before you’re charged!

If you’re not feelin’ “Boujee” don’t worry! We’re here to make sure you only get what’s best for you! While on hold, we’re giving you the option to Trade this palette for something that better fits your vibe. Here are some eye-conic palettes you can Trade while your account is on hold:

See a palette you can’t live without? Head to your Dashboard and click “Trade Next Collection” to receive the palette of your choice!

To show you our appreciation for your patience and understanding of this delay, here’s a sneak peek of the upcoming Boujee Palette! These multidimensional, game-changing shades are made exclusively for Queens with 5 shimmers, 4 mattes and 1 pressed glitter. Take your makeup game to another level with this first-class palette:

Again, we want to thank you for your support and flexibility. We love our Glammers and want to do everything we can to express our gratitude and appreciation! While you’re daydreaming about these highly-pigmented gorgeous shades, please do not hesitate to reach out to us with any questions or concerns! Click here to chat with our Customer Happiness Team and we’ll take care of you right away. Stay glam!

Avatar

LiveGlam

LiveGlam

Leave a Reply

Your email address will not be published. Required fields are marked *


Subscribe to Happiness