LiveGlam is all about beauty made easy. We offer a wide range of high-quality, vegan, and cruelty-free beauty products designed to elevate your routine. From statement lip products to essential tools, our Shop is packed with everything you need to create stunning looks at prices you’ll love.

LiveGlam products aren’t available in retail stores at the moment, but you can still try them out! Head to our Shop to explore and purchase individual items—perfect for discovering your next beauty favorites.

At the moment, we don’t have a LiveGlam app. However, after your purchase, you’ll gain access to our LiveGlam Dashboard. There, you can rate and review products, redeem your rewards, and more!

Follow us on social media for tutorials, tips, and inspiration! Don’t forget to check out our blog for detailed guides, step-by-step instructions, and creative ways to get the most out of your glam goodies.

We aim to ship your order within 2 business days after payment is processed, excluding Sundays and holidays. Once your package is on its way, you’ll receive a shipping confirmation email with tracking details, which you can also find in your Dashboard. Please note that some orders may take longer to fulfill. If you have questions, our Customer Happiness Team is here to help!

We love hearing from you! Your feedback helps us create the best products for you. You can leave ratings and reviews directly on our Shop and social platforms. Thank you for being a part of the LiveGlam community!

• Store lashes in their box to keep them clean, dry, and in shape for longer wear.
• To remove glue, use a cotton swab dipped in makeup remover along the lash band.
• Remove remaining glue with tweezers carefully to avoid damage.
• Avoid getting lashes wet or sleeping in them for longevity.
  Pro Tip: Apply mascara to your natural lashes first (not the faux mink lashes) for a fresh look!

Enter the code at checkout where it says "Have a coupon or gift card?" Once applied, you’ll see "Gift Card Applied" in the order breakdown. Happy shopping!

Reach out to our Customer Happiness Team anytime. We’re always happy to help!

For your safety, all card information is securely stored with a third-party merchant processor. Double-check your card details or contact your card provider. If the issue persists, our team is here to assist!

Yes! You can have multiple cards on file and set one as your “default” for recurring payments.

We have a no-refund policy. However, in special circumstances, we may replace or exchange products reported within 30 days. Contact our Customer Happiness Team for assistance.

Yes! All of our products are vegan, cruelty-free, paraben-free, gluten-free, non-comedogenic, and phthalate-free.

Lip products generally have a shelf life of 24 months unopened or 12 months after opening. Store them in a cool, dry place (70–75°F). Exceptions:

• Lip Balms: Shelf life of 36 months, store at 68–78°F.
• Lip Scrubs: Shelf life of 36 months, store at 68–78°F.
• Lip Liners: Shelf life of 24 months, store at 65–77°F.