Hey Glammer, LiveGlam gave you a freebie with your first package!
OMG, LiveGlam hooked you up with a free brush!
OMG, LiveGlam hooked you up with a free lippie!
OMG, LiveGlam hooked you up with a free lippie!
Let's make you even more beautiful!
Choose Your Club!
-
Brushes
Every month
Brushes
Every month
-
Lippies
Every month
Lippies
Every month
-
Eyeshadows
Every other month
Eyeshadows
Every other month
Your code has been applied!
Let's customize your first package!
Choose Your Plan!
Yeah! You chose a past collection so you're skipping the waitlist!
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MONTHLY
$19.99
per month
$30+ in Morphe Brushes
Cancel anytime
$19.99per month
$30+ in Morphe Brushes, Cancel anytime, Pay as you go
We're in waitlist!
-
6 MONTHSSave $10!
$109.99
every 6 months
Save $10!
$180+ in Morphe Brushes
$25+ in Free Beauty Products
$109.99pay every 6 months
$180+ in Morphe Brushes, $25+ in Free Beauty Products
Skip the waitlist by upgrading to a 6 months subscription
We're in waitlist!
-
BEST DEAL!
ANNUAL1 month free!
$219.99
every 12 months
1 month free!
$360+ in Morphe Brushes
$50+ in Free Beauty Products
$219.99pay every 12 months
$360+ in Morphe Brushes, $50+ in Free Beauty Products
Skip the waitlist by upgrading to an annual subscription
We're in waitlist!
Yeah! You chose a past collection so you're skipping the waitlist!
We are in waitlist but you can skip waitlist by selection 6 months OR Annual plan.
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MONTHLY
$19.99
per month
3 KissMe Lippies
Cancel anytime
Pay as you go
$19.99per month
3 KissMe Lippies, Cancel anytime
We're in waitlist!
-
6 MONTHSSave $10!
$109.99
Save $10!
18 KissMe Lippies
$25+ in Free Beauty Products
Pay every 6 months
$109.99pay every 6 months
18 KissMe Lippies, $25+ in Free Beauty Products
Skip the waitlist by upgrading to a 6 months subscription
We're in waitlist!
-
BEST DEAL!
ANNUAL1 month free!
$219.99
1 month free!
36 KissMe Lippies
$50+ in Free Beauty Products
Pay every 12 months
$219.99pay every 12 months
36 KissMe Lippies, $50+ in Free Beauty Products
Skip the waitlist by upgrading to an annual subscription
We're in waitlist!
Yeah! You chose a past collection so you're skipping the waitlist!
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BI-MONTHLY
$19.99
per every 2 months
1 ShadowMe Palette
Cancel anytime
Pay as you go
$19.99pay every 2 months
1 ShadowMe Palette, Cancel anytime
We're in waitlist!
-
6 MONTHSSave $5!
$54.99
Save $5!
3 ShadowMe Palettes
$25+ in Free Beauty Products
Earn free beauty products!
$54.99pay every 6 months
3 ShadowMe Palettes, $25+ in Free Beauty Products, Earn free beauty products!
Skip the waitlist by upgrading to a 6 months subscription
We're in waitlist!
-
BEST DEAL!
ANNUALSave $10!
$109.99
Save $10!
6 ShadowMe Palettes
$50+ in Free Beauty Products
Earn free beauty products!
$109.99pay every 12 months
6 ShadowMe Palettes, $50+ in Free Beauty Products, Earn free beauty products!
Skip the waitlist by upgrading to an annual subscription
We're in waitlist!
Select a plan above to continue.
Frequently Asked Questions
KissMe is an exclusive line of lip products made by the team here at LiveGlam, exclusively offered through our monthly lipstick club or our Shop! Our lippies offer a variety of looks and finishes, such as matte, gloss, metallic, satin, and holographic, all of which provide long, comfortable wear. These lippies will keep your makeup kit fresh and compliment any look! Our formula is both cruelty-free and vegan! More specifically, it’s paraben-free, gluten-free, non-comedogenic and phthalates-free, and we use a globally-compliant formula!
KissMe lippies are made in the USA and are super long-lasting, fast-drying, highly pigmented and smell delicious!
MorpheMe is the monthly brush subscription of your dreams! You will receive between 3 and 8 new Morphe brushes each month. Some months include more expensive brushes so there will be fewer of them. Other months include less expensive brushes so there will be more of them. But you will always get $30+ in Morphe brushes every single month! Trade, Skip, or cancel anytime.
Let your eyes do the talking with our newly revamped club, ShadowMe! You’ll get a new eyeshadow palette every other month, packed with 9-10 pigmented new colors, in our cruelty-free and vegan and amazingly improved custom formula. Go from day to night and everything in between with new matte, sparkly, bold, and neutral eyeshadows!
For all of our clubs, domestic shipping is free. International shipping (per shipment) is $3.99 for KissMe, $4.99 for MorpheMe, $5.99 for ShadowMe. If you are a 6 month or Annual member, you will pay all shipping costs upfront. Note: These shipping prices apply only to our subscriptions. If you're purchasing from our Shop, shipping and taxes are calculated at checkout. FYI, active club members get Shop discounts on products and shipping! (as shown on checkout.)
The LiveGlam Shop is the perfect way to try our products before subscribing. Or, you can grow your collection, restock on your fave products, or get LiveGlam goodies for your fam and friends. Click here to check it out! (BTW, members get exclusive access and special prices.. just sayin'!)
All prices on the LiveGlam website are in USD.
We ship worldwide, though there are a few areas to which we are unable to get packages: Guatemala, Ukraine, Ecuador, Nicaragua, Botswana, Romania, Cuba, Iran, North Korea, Sudan, Syria, Liberia, Libya, Somalia, and Yemen.
At this time, there is no LiveGlam app. We promise our site is so mobile friendly, you won’t even realize the difference!
Members get incredible pricing on all of our products, discounted shipping rates, and early or exclusive access to promos. As if you needed one more reason to get your glam on!
Once you’re activated from our waitlist, we’ll send you an email with the name and a photo of the collection you’ll be receiving. Another way to check is through your Dashboard. Just FYI, even if a new month set/collection has debuted, you may not have missed your chance on the previous month! Your email will let you know! Here’s a blog post on all things waitlist, for more information.
For your convenience, your LiveGlam service will continue uninterrupted on your chosen billing cycle unless you decide to cancel. If you’ve chosen a monthly plan, you will be billed automatically on the same day of each month. For our bi-monthly clubs like ShadowMe, you’ll be billed on the same day every other month. If you’ve chosen 6-month or annual, you will be billed after 6 or 12 months respectively (your shipments will still come monthly for KissMe and MorpheMe and bi-monthly for ShadowMe!) You can update your next billing date and address at anytime on your dashboard when logged in. You can also Skip, Trade or Cancel anytime in the same place. No service fee will be charged if you cancel unless you sign up for a promotion where this is otherwise noted.
Check out our Contact Page for the best ways to connect with our LiveGlam Customer Happiness team! Please include the following or we will not be able to complete your request as quickly and efficiently as possible: • Your order number, if applicable • The email address associated with your account • The service you are experiencing issues with (MorpheMe, KissMe and ShadowMe etc.) • A detailed explanation of the issue and any other relevant information. We answer all inquiries personally and will get back to you as quickly as possible. Thank you!
Every month, you will receive an exclusive collection of 3 KissMe lip products. Our full-sized collections include everything from mattes, glosses, metallics, lip scrubs, lip crayons, and more! You can choose your first set when you sign up, and if you’re ever not a fan of our newest collection, you can trade one product or your whole set for a different option through your LiveGlam Dashboard before your monthly order ships out!
Yes and yes! We love animals! So, all of the products we manufacture are vegan, cruelty-free, paraben-free, gluten-free, non-comedogenic and phthalates-free, and we use a globally-compliant formula!
Our liquid lippies and glosses contain: Isododecane, Cyclopentasiloxane, DisteardimoniumHectorite, Propylene Carbonate, Synthetic Beeswax, Hectorite, PVP/Hexadecene, Copolymer, Vanilla Planifolia (Vanilla) Fruit Extract, Tocopherol, Phenoxyethanol, Capryl Glycol, Ethylhexylglycerin, Hexylene Glycol, Caprylic/Capric Triglyceride, Aloe Barbadensis Leaf Extract, and Hydrogenated Polyisobutene.
MAY ALSO CONTAIN +/-:
Titanium Dioxide (Cl77891), Iron Oxides (Cl7789, Cl77491, Cl77492, Cl77499), Blue1 Lake (Cl42090), Yellow 5 Lake (Cl19140), Red 6 Lake (Cl15850), Red 7 Lake (Cl15880), & Red 27 Lake (Cl15850).
Our lip crayons contain: Isododecane, Synthetic Wax, CaprylylMethicone, Diisostearyl Malate, Polybutene, Synthetic Fluorphlogopite, Silica, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Red 28 LakeCI 45410, Titanium Dioxide CI 77891
Our lip scrub pens contain: Mango Butter Dimer Dilinoleyl Esters/Dimer Dilinoleate Copolymer, Simmondsia Chinensis (Jojoba) Seed Oil, Sucrose, Microcrystalline Cellulose, Hydroxystearic/Linolenic/Oleic Polyglycerides, Hydrogenated Polyisobutene, Tridecyl Trimellitate, Euphorbia Cerifera (Candelilla) Wax, Butyrospermum Parkii (Shea) Butter, Copernicia Cerifera (Carnauba) Wax/Copernicia Cerifera Cera, Helianthus Annuus (Sunflower) Seed Wax, Cellulose Gum, Sodium Saccharin, Menthone Glycerin Acetal, Fragrance/Parfum, Benzyl Benzoate, Mentha Piperita (Peppermint) Oil, Flavor/Aroma, Hexyl Cinnamal, Limonene, Hydroxyisohexyl 3-Cyclohexene Carboxaldehyde, Linalool, Benzyl Salicylate, Butylphenyl Methylpropional, Amyl Cinnamal, Benzyl Alcohol, Eugenol
We usually ship our packages on the day you sign up, or within 2 business days of your payment! We ship every single day except Sundays and holidays. Once your package ships, you’ll get an email with a tracking number (this information can also be found on your Dashboard)
*Please note that customized orders, promotional orders, or orders with any address or other such issues can take longer to fulfill. We take extra care on these orders to ensure they are just right!
For your convenience, your LiveGlam service will continue uninterrupted on your chosen billing cycle unless you decide to cancel. If you’ve chosen a monthly plan, you will be billed automatically on the same day of each month. If you’ve chosen 6-month or annual, you will be billed after 6 or 12 months respectively (your shipments will still come monthly!) You can update your next billing date and address at anytime on your Dashboard when logged in. You can also Skip, Trade or Cancel anytime in the same place. No service fee will be charged if you cancel *unless you sign up for a promotion where this is otherwise noted. Learn more about your Dashboard here.
Shipping for ALL of our clubs is always free within the United States. International shipping is $3.99 per month for KissMe. 6-month and Annual members will pay shipping costs up front. Note: These shipping prices apply only to our subscriptions. If you're purchasing from our Shop, shipping and taxes are calculated at checkout. FYI, active club members get shop discounts on products and shipping! (as shown on checkout.)
You can Trade one or all of your lippies for some awesome alternatives, including other lippies, palettes and much more. If you don’t want to trade, you can skip a month/payment entirely (you’ll hang on to your Reward points you’ve been banking you just won’t collect new ones that month). By skipping, your membership will automatically continue the next month. The last option would be to cancel. You lose all your Reward points if you cancel, so make sure to cash them in if you decide to do so! *Please note: all these options must be done at least 24 hours before your renewal date. Feel free to contact our Customer Happiness team for any concerns.
After you join, you can check out our monthly look books and video tutorials by clicking the KissMe tab on your Dashboard. You'll get a dose of inspiration and amazing tips and tricks for applying these formulas!
Lots of perks come with being a KissMe member! Aside from your lip products, you’ll score 100 Reward points each month you’re an active member. You’ll also get your own referral link that you can share with your glam friends to get even more points when they join (plus, you'll each get a FREE lippie!) You can use those points to redeem makeup, lippies, and cash! Other member perks include an exclusive discount on all of our LiveGlam Shop products, and exclusive or early access to our launches, promos, and special collabs.
While our KM formula does not contain any known allergens, some people may experience sensitivity to certain pigments. We urge you to check our ingredients list before purchasing. If by chance an adverse reaction occurs, immediately discontinue use of the product and consult your doctor. Return the lippies to us by resealing the package, labeling it with "Return To Sender" and leaving it in your mailbox. When we receive it, we will issue a full refund.
KissMe lippies, just like most other liquid lipsticks and glosses, have a shelf life of 24 months unopened, and can last up to 12 months after opening depending on how the lippies are stored. We suggest the ideal temperature for storage is between 70 degrees to 75 degrees Fahrenheit.
You’ll be able to pick which collection you want on checkout! You’ll always have a few options, even if our current month is sold out! FYI, if you choose to join the waitlist, we’ll let you know which collection you’ll get once a spot opens up!
You’ve got options. You can trade one or all of your upcoming products for other lippies, non-subscription products, or rewards points! You can also skip an upcoming payment/shipment, or you can cancel at any point. If you’re on a 6-month or annual plan and have paid upfront, a skip will simply extend your subscription duration by 30 days. You will always receive all the lippies you’ve paid for, even if you cancel before your plan is up. All of these features can be managed on your Dashboard. Here is a blog post with tons more information on your options as a Glammer!
Although the 6 month and annual memberships require payment for the entire 6 or 12 months up front, you'll get more product for less! 6-month members save $10 and are guaranteed to earn 600 Reward points (which means you'll score at least one free beauty product depending on your choice!) Annual members get one entire month free, and are guaranteed to earn 1200 Reward points. More products for less!
You can redeem points in return for one or more free beauty products from our Rewards dashboard! 6-month and Annual subscribers are guaranteed 600 or 1200 points respectively with their subscriptions. Check out Rewards for available prizes and more info!
Great news! There are a number of ways you can customize your LiveGlam experience:
- Let us know how you feel! The option to rate any monthly collection you receive will appear on your subscriptions tab 4 days after your package ships out. This allows some time for your lippies to get to you, and for you to give them a spin. Your feedback helps us know what lipies you want to see! Click here for more info!
- Trade your lippies! Before your next monthly payment, head to your Members Dashboard to swap out ONE or ALL of your upcoming items for other lippies and other glam goodies. FYI, if you opt to trade a collection, the rating feature won't appear for that month! Click here for more info!
- Grab some rewards! Grow your kit even faster by banking up your Reward points to redeem more lippies or other amazing products! Head to the Members Reward Dashboard to scope out your options.
- Skip a month! If you’re monthly, skip a payment/shipment if you’re not feeling it this month. If you’re 6-month or annual, skip a shipment (your billing date will be pushed one month if you skip.) FYI, your subscription resumes automatically after you skip a month!
Every bit of feedback you give us helps us make your LiveGlam experience even better!
You earn Reward points simply by remaining an active KissMe member. Each month you’re a member, you earn 100 points. You can also earn additional Reward points by referring your friends to the club using the unique referral link you’ll get when you join. They’ll get a free bonus lippie and you’ll get 200 points when they sign up! You can see more details and the awesome Reward prizes by logging in on your account and visit Rewards (available to active members only).
Your payment will always process whatever month you were supposed to receive at the time of your failed payment. You can always check your upcoming order details, including which collection you’re set to receive, on your Dashboard. FYI- you have 11 days to clear payment before your subscription is cancelled!
You can add as many cards on file as you would prefer, and we will always ask you which you want to use when adding a new subscription or purchasing anything on our Shop or Rewards! If you have more than one card, the “default” card selected will be used for all recurring payments (remember, subscription billing is automatic unless otherwise skipped or cancelled before renewal payment!) If there’s only one card on file, that will be your default payment.
Our goal is to get everyone off the waitlist as soon as possible! However, we are reliant on product availability, so we're not always able to get everyone off the waitlist within the same month they may have joined. Once a month, we activate as many people as we can! You can check your spot in line on your Dashboard! Learn more about the waitlist here (including how to skip it!)
Once you’re activated from our waitlist, we’ll send you an email with the name and a photo of the collection you’ll be receiving. Just FYI, even if a new month set/collection has debuted, you may not have missed your chance on the previous month! Your email will let you know! Here’s a blog post on all things waitlist, for more information.
You will receive between 3 and 8 new Morphe brushes each month. Some months include more expensive brushes so there will be fewer of them. Other months include less expensive brushes so there will be more of them. But you will always get $30+ in Morphe brushes every single month.
All types of brushes are eligible including powder, foundation, contour, eye shadow and liner brushes. If we ever bring back one of our most popular brushes, we’ll be sure to let you know ahead of time and have plenty of options available for trade! We’ll only bring back highly requested brushes once in a while, so this won’t be something you’ll see too often.
We usually ship our packages on the day you sign up, or within 2 business days of your payment! We ship every single day except Sundays and holidays. Once your package ships, you’ll get an email with a tracking number (this information can also be found on your Dashboard.) Learn more about your Dashboard here.
*Please note that customized orders, promotional orders, or orders with any address or other such issues can take longer to fulfill. We take extra care on these orders to ensure they are just right!
For your convenience, your LiveGlam service will continue uninterrupted on your chosen billing cycle unless you decide to cancel. If you’ve chosen a monthly plan, you will be billed automatically on the same day of each month. If you’ve chosen 6-month or annual, you will be billed after 6 or 12 months respectively (your shipments will still come monthly!) You can update your next billing date and address at anytime on your Dashboard when logged in. You can also Skip, Trade or Cancel anytime in the same place. No service fee will be charged if you cancel *unless you sign up for a promotion where this is otherwise noted. Learn more about your Dashboard here.
Shipping for our clubs is always free within the United States. International shipping is $4.99 per month for MorpheMe members. If you are a 6 month or Annual member, you will pay shipping costs upfront.
Note: These shipping prices apply only to our subscriptions. If you're purchasing from our Shop, shipping and taxes are calculated at checkout. FYI, active club members get shop discounts on products and shipping! (as shown on checkout.)
You can Trade one or all of your brushes for some awesome alternatives. You can also skip a month/payment entirely (you’ll hang on to your Reward points you’ve been banking you just won’t collect new ones that month.) By skipping, your membership will automatically continue the next month. The last option would be to cancel. You lose all your Reward points if you cancel, so make sure to cash them in if you decide to do so! *Please note: all these options must be completed through your Dashboard, at least 24 hours before your renewal date. Feel free to contact our Customer Happiness team for any concerns.
With every collection, we ship a handy insert with easy tips on how to use each brush. Even better, log into your Dashboard and click the MorpheMe tab to watch tutorials and snag more detailed instructions on each collection!
Each month you receive your MorpheMe brushes, you'll also score 100 Rewards points. You can bank these points to redeem some amazing prizes, including other LiveGlam products! Check out your Rewards dashboard for more details!
You’ll be able to pick which collection you want on checkout! You’ll always have a few options, even if our current month is sold out! FYI, if you choose to join the waitlist, we’ll let you know which collection you’ll get once a spot opens up!
You’ve got options. You can trade one or all of your upcoming products for other brushes, non-subscription products, or rewards points! You can also skip an upcoming payment/shipment, or you can cancel at any point. If you’re on a 6-month or annual plan and have paid upfront, a skip will simply extend your subscription duration by 30 days. You will always receive all the brushes you’ve paid for, even if you cancel before your plan is up. All of these features can be managed on your Dashboard. Here is a blog post with tons more information on your options as a Glammer!
You can cancel your membership at anytime or skip any months you don't want. You will always get brushes that you've already paid for, so if you cancel before your 6-month or Annual membership is up, you will still get your brushes.
We have a no refund policy except in special circumstances. However, we do offer exchanges/replacement on any damaged products and a handful of other concerns, if you report them within 30 days from the time of shipment. If there is a damaged product, please email a picture of the item and its original package/label (if still available) to support@liveglam.com.
Great news! There are a number of ways you can customize your LiveGlam experience:
- Let us know how you feel! The option to rate any monthly collection you receive will appear on your subscriptions tab 4 days after your package ships out. This allows some time for your brushes to get to you, and for you to give them a spin. Your feedback helps us know what brushes you want to see! Click here for more info!
- Trade your brushes! Before your next monthly payment, head to your Members Dashboard to swap out ONE or ALL of your upcoming items for different brushes and other great goodies. FYI, if you opt to trade a collection, the rating feature won't appear for that month! Click here for more info!
- Grab some rewards! Grow your kit even faster by banking up your Reward points to redeem more brushes or other amazing products! Head to the Members Reward Dashboard to scope out your options.
- Skip a month! If you’re monthly, skip a payment/shipment if you’re not feeling it this month. If you’re 6-month or annual, skip a shipment (your billing date will be pushed one month if you skip.) FYI, your subscription resumes automatically after you skip a month!
Every bit of feedback you give us helps us make your LiveGlam experience even better!
Annual members score one full month free! And although the annual membership requires payment for the entire 12 months up front, you are guaranteed to earn 1,200 Rewards points that can score you an additional free product. Basically, annual membership means more products for less money!
You can redeem points in return for one or more free beauty products from our Rewards dashboard! 6-month and Annual subscribers are guaranteed 600 or 1200 points respectively with their subscriptions. Check out Rewards for available prizes and more info!
You can add as many cards on file as you would prefer, and we will always ask you which you want to use when adding a new subscription or purchasing anything on our Shop or Rewards! If you have more than one card, the “default” card selected will be used for all recurring payments (remember, subscription billing is automatic unless otherwise skipped or cancelled!) If there’s only one card on file, that will be your default payment
Yes! When you sign up for MorpheMe, you earn Reward points that can be redeemed for free makeup and free brushes. You can choose from a variety of products, and we add new goodies constantly! (Products, prices and shipping costs are subject to change.) Click here for more information!
You earn Reward points by remaining an active MorpheMe member. Each month you’re a member, you earn 100 points. You can also earn additional Reward points by referring friends (your referral link can be found on your Dashboard after you join!) If you refer a friend, you each get a FREE makeup brush of your choosing! You can see more details and the awesome Rewards prizes by logging in on your account and going to the Rewards dashboard (available to active members only.)
First and foremost, our goal is to get everyone off the waitlist as soon as possible! However, we are reliant on product availability and everyone is trying to get their hands on these amazing brushes, so we're not able to get everyone off the waitlist within the same month they may have joined. Once a month, we activate as many people as we can! You can check your spot in line on your Dashboard (you should see that number jump closer each time we let people off the waitlist.).
You’ll be off the waitlist before you know it. Also, we have reserved spots available for 6-month and Annual members! If you’re interested, head to your Dashboard to skip the waitlist by upgrading your membership if you’re already waiting. Otherwise, sign up for 6-month or Annual plans while there are still spots open! Check out our blog for more info on the waitlist!
Once you’re activated from our waitlist, we’ll send you an email with the name and a photo of the collection you’ll be receiving. Another way to check is through your Dashboard. Find the “View Past Orders” button within the subscription block, which will direct you to your order history. Your most recent order will tell you what month you received, as well as other info. Just FYI, even if a new month set/collection has debuted, you may not have missed your chance on the previous month! Your email will let you know! Here’s a blog post on all things waitlist, for more information
Let your eyes do the talking with our newly revamped club, ShadowMe! You’ll get a new eyeshadow palette every other month, packed with 9-10 pigmented new colors, in our amazingly improved, custom formula. Go from day to night and everything in between with new matte, sparkly, bold, and neutral eyeshadows! Brush up on our tutorials and get a dose of inspo with your palettes, as well!
Let your eyes do the talking with our newly revamped club, ShadowMe! You’ll get a new eyeshadow palette every other month, packed with 9-10 pigmented new colors, in our amazingly improved, custom formula. Go from day to night and everything in between with new matte, sparkly, bold, and neutral eyeshadows! Brush up on our tutorials and get a dose of inspo with your palettes, as well!
ShadowMe palettes come with 9-10 unique shades each, in a range of matte, sparkle, shimmer, bold, and neutral shades. We’ve been perfecting our buttery smooth formula, so we hope you enjoy the blendable and pigmented formula! If you’re part of the club, you’ll get a new palette every other month to keep your eyes looking fresh!
Like the rest of the products we manufacture, ShadowMe is cruelty-free and vegan! We feel these are important benchmarks for any product we are developing for the LiveGlam Fam!
Shipping for our clubs is always free within the United States. International shipping is $5.99 per month for ShadowMe members. If you are a 6 month or Annual member, you will pay shipping costs upfront.
Note: These shipping prices apply only to our subscriptions. If you're purchasing from our Shop, shipping and taxes are calculated at checkout. FYI, active club members get shop discounts on products and shipping! (as shown on checkout.)
Monthly collections usually ship the same day you sign up or within 3-4 business days of your payment. So, if you sign up on the 5th of the month, your palette should ship by the 8th or 10th. If you sign up on the 15th of the month, your palette should ship by the 18th or 20th. We ship every day except Sundays and holidays. And, once your package ships, you will get an email with a tracking number for it (you can also go to your Dashboard to find your tracking number). *Please note that trade orders might take longer to fulfill than standard monthly packages. This is so we can make sure we are getting your order just right! If your order is taking much longer than a few days to ship, feel free to reach out to our Customer Happiness team.
Every other month, you’ll receive one palette of 9-10 shadows (unless you choose to trade or skip a palette!) Your palette will ship within 3-4 business days after your payment (and if you're a 6-month or annual member who paid up front, they'll ship every 60 days.) Each collection you receive comes with a breakdown of the shadows included, as well as some inspo and application tips that can be found on your Member’s Dashboard. You’ll also get 100 Reward points with each bi-monthly order, which helps you redeem amazing prizes, including other palettes and lippies from our Rewards page! Basically, you've got a lot included in this subscription so make sure you explore once you've signed up!
Great news! There are a number of ways you can customize your LiveGlam experience:
- Let us know how you feel! The option to rate any monthly collection you receive will appear on your subscriptions tab 4 days after your package ships out. This allows some time for your shadows to arrive, and for you to give them a spin. Your feedback helps us know what shadows you want to see! Click here for more info!
- Trade your palette! Before your next bi- monthly, head to your Members Dashboard to swap out your upcoming palette for something you like better, like lippies, brushes and other great goodies. You can even choose to get more rewards points in place of a palette, so you can bank up your points or splurge.
- Skip a month! If you’re bi-monthly, skip a payment/shipment if you’re not feeling it this month. If you’re 6-month or annual, skip a shipment (your billing date will be pushed one month if you skip.) FYI, your subscription resumes automatically after you skip a collection!
- Cancel anytime! If all else fails, cancel your plan at anytime (you’ll get all palettes you’ve already paid for, you just won’t renew!) FYI, if you cancel your membership, you’ll lose your Rewards points as well as your spot in the club, so consider skipping before you full on cancel! Every bit of feedback you give us helps us make your LiveGlam experience even better!
You will get a ShadowMe eyeshadow palette every other month with your membership, as well as some amazing, exclusive content to go along with it- featuring inspo and application tips from some of your fave gurus in the beauty-sphere. That’s not all! You also score 100 Reward points with each monthly shipment. You can use those points to redeem makeup, lippies and other awesome prizes! Check out our Rewards page for more details!
Members can head to their Monthly Shadow page for inspiration and application tips from our fave beauty gurus, we have new tutorials and blogs for each collection! Once logged in, click the ShadowMe tab on the menu bar to access your content!
While we do our absolute best to make our formulas suitable for everyone, and keep our shadows free of potentially irritating ingredients, potential allergies depend entirely on you and your body! We encourage you to read our ingredients list (above) thoroughly, and consult with an allergist if you do have concerns about anything listed. You know your body best, and your safety is important to us!
If by chance an adverse reaction occurs, immediately discontinue use of the product and consult your doctor. Return the palette to us by resealing the package, labeling it with "Return To Sender" and leaving it in your mailbox. When we receive it, we will issue a full refund.
YOU BETTER SWATCH OUT
WISHLIST INGREDIENTS: Talc, Mica, Oryza Sativa (Rice) Extract, Caprylic/Capric Triglyceride, Zinc Stearate, Glyceryl Behenate, Sodium Dehydroacetate, Stearyl Dimethicone, Alumina, Phenoxyethanol, Aluminum Dimyristate, Triethoxycaprylylsilane, Sorbic Acid, Disodium Stearoyl Glutamate, Octadecene, Titanium Dioxide CI 77891, Iron Oxides (CI 77492, CI 77491), Yellow 5 Lake CI 19140
JOLLY INGREDIENTS: Mica, Oryza Sativa (Rice) Extract, Caprylic/Capric Triglyceride, Talc, Magnesium Myristate, Boron Nitride, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Lauroyl Lysine, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Silica, Titanium Dioxide CI 77891, Ferric Ferrocyanide CI 77510, Ferric Ammonium Ferrocyanide CI 77510
HOHOHO INGREDIENTS: Mica, Talc, Ethylene/Acrylic Acid, Copolymer, Oryza Sativa (Rice) Extract, Magnesium Myristate, Boron Nitride, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Poloxamer 338, Silica, Caprylic/Capric Triglyceride, Lauroyl Lysine, Iron Oxides (CI 77499, CI 77491, CI 77492), Yellow 5 Lake CI 19140, Titanium Dioxide CI 77891, Red 40 Lake CI 16035
CHESTNUTS INGREDIENTS: Mica, Ethylene/Acrylic Acid Copolymer, Talc, Oryza Sativa (Rice) Extract, Magnesium Myristate, Boron Nitride, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Poloxamer 338, Silica, Caprylic/Capric Triglyceride, Lauroyl Lysine, Iron Oxides (CI 77499, CI 77491, CI 77492), Manganese Violet CI 77742, Red 40 Lake CI 16035, Titanium Dioxide CI 77891
MISTLETOE INGREDIENTS: Mica, Oryza Sativa (Rice) Extract, Caprylic/Capric Triglyceride, Magnesium Myristate, Boron Nitride, Synthetic Fluorphlogopite, Sodium Dehydroacetate, Talc, Phenoxyethanol, Sorbic Acid, Silica, Lauroyl Lysine, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Iron Oxides (CI 77499, CI 77491, CI 77492), Titanium Dioxide CI 77891, Bronze Powder CI 77400, Ferric Ferrocyanide CI 77510
NICE INGREDIENTS: Mica, Oryza Sativa (Rice) Extract, Magnesium Myristate, Boron Nitride, Calcium Sodium Borosilicate, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Tin Oxide, Caprylic/CapricTriglyceride, Lauroyl Lysine, Talc, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Silica, Iron Oxides (CI 77499, CI 77491), Titanium Dioxide CI 77891
HOLLA DAYZ INGREDIENTS: Mica, Caprylic/Capric Triglyceride, Talc, Silica, Synthetic Fluorphlogopite, Calcium Sodium Borosilicate, Magnesium Myristate, Boron Nitride, Sodium Dehydroacetate, Phenoxyethanol, Tin Oxide, Sorbic Acid, Oryza Sativa (Rice) Extract, Lauroyl Lysine, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Iron Oxides (CI 77491, CI 77499), Titanium Dioxide CI 77891
JINGLE INGREDIENTS: Mica, Oryza Sativa (Rice) Extract, Magnesium Myristate, Silica, Talc, Sodium Dehydroacetate, Boron Nitride, Phenoxyethanol, Sorbic Acid, Caprylic/Capric Triglyceride, Lauroyl Lysine, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Iron Oxides (CI 77491, CI 77499), Copper Powder CI 77400, Ferric Ammonium Ferrocyanide CI 77510, Titanium Dioxide CI 77891
ELFIE INGREDIENTS: Mica, Oryza Sativa (Rice) Extract, Magnesium Myristate, Boron Nitride, Sodium Dehydroacetate, Phenoxyethanol, Tin Oxide, Sorbic Acid, Caprylic/Capric Triglyceride, Lauroyl Lysine, Talc, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Silica, Titanium Dioxide CI 77891, Red 40 Lake CI 16035, Blue 1 Lake CI 42090, Ferric Ferrocyanide CI 77510
NAUGHTY INGREDIENTS: Mica, Oryza Sativa (Rice) Extract, Ethylene/Acrylic Acid Copolymer, Magnesium Myristate, Sodium Dehydroacetate, Phenoxyethanol, Talc, Sorbic Acid, Tin Oxide, Poloxamer 338, Silica, Caprylic/Capric Triglyceride, Lauroyl Lysine, Boron Nitride, Titanium Dioxide CI 77891, Yellow 6 Lake CI 15985, Red 7 Lake CI 15850, Red 30 Lake CI 73360, Red 40 Lake CI 16035, Manganese Violet CI 77742, Iron Oxides CI 77499
BONUS PALETTE-SCORPIO
ATTRACTIVE INGREDIENTS: Mica, Ethylene/Acrylic Acid Copolymer, Caprylic/Capric Triglyceride, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Poloxamer 338, Silica, Boron Nitride, Lauroyl Lysine, Magnesium Myristate, Oryza Sativa (Rice) Extract, Talc, Red 7 Lake CI 15850, Red 40 Lake CI 16035, Iron Oxides (CI 77491, CI 77492, CI 77499)
LOYAL INGREDIENTS: Mica, Talc, Ethylene/Acrylic Acid Copolymer, Boron Nitride, Caprylic/Capric Triglyceride, Magnesium Myristate, Oryza Sativa (Rice) Extract, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Poloxamer 338, Silica, Lauroyl Lysine, Iron Oxides (CI 77499, CI 77491, CI 77492), Manganese Violet CI 77742, Titanium Dioxide CI 77891
MAGNETIC INGREDIENTS: Calcium Aluminum Borosilicate, Oryza Sativa (Rice) Extract, Mica, Magnesium Myristate, Talc, Sodium Dehydroacetate, Tin Oxide, Phenoxyethanol, Sorbic Acid, Boron Nitride, Caprylic/Capric Triglyceride, Lauroyl Lysine, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Silica, Iron Oxides (CI 77499, CI 77491, CI 77492), Titanium Dioxide CI 77891, Manganese Violet CI 77742
PASSIONATE INGREDIENTS: Mica, Caprylic/Capric Triglyceride, Talc, Calcium Sodium Borosilicate, Synthetic Fluorphlogopite, Zinc Stearate, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Tin Oxide, Boron Nitride, Oryza Sativa (Rice) Extract, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Silica, Iron Oxides CI 77499, Titanium Dioxide CI 77891
POWERFUL INGREDIENTS: Mica, Caprylic/Capric Triglyceride, Calcium Sodium Borosilicate, Oryza Sativa (Rice) Extract, Zinc Stearate, Synthetic Fluorphlogopite, Boron Nitride, Talc, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Tin Oxide, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Silica, Titanium Dioxide CI 77891, Iron Oxides (CI 77499, CI 77491)
SECRETIVE INGREDIENTS: Mica, Caprylic/Capric Triglyceride, Oryza Sativa (Rice) Extract, Calcium Sodium Borosilicate, Talc, Zinc Stearate, Synthetic Fluorphlogopite, Boron Nitride, Sodium Dehydroacetate, Phenoxyethanol, Hydrogenated Polyisobutene, Sorbic Acid, Tin Oxide, Palmitic Acid, Alumina, Ethylene/Acrylic Acid Copolymer, Benzoic Acid, Poloxamer 338, Silica, Titanium Dioxide CI 77891, Blue 1 Lake CI 42090, Chromium Oxide Greens CI 77288, Yellow 5 Lake CI 19140, Ferric Ferrocyanide CI 77510, Iron Oxides CI 77491
SENSUAL INGREDIENTS: Calcium Sodium Borosilicate, Talc, Oryza Sativa (Rice) Extract, Silica, Mica, Caprylic/Capric Triglyceride, Zinc Stearate, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Tin Oxide, Aluminum Dimyristate, Triethoxycaprylylsilane, Disodium Stearoyl Glutamate, Magnesium Myristate, Manganese Violet CI 77742, Titanium Dioxide CI 77891, Ultramarines CI 77007, Iron Oxides (CI 77499, CI 77491), Red 7 Lake CI 15850
WILD INGREDIENTS: Talc, Mica, Boron Nitride, Zinc Stearate, Ethylene/Acrylic Acid Copolymer, Caprylic/Capric Triglyceride, Oryza Sativa (Rice) Extract, Sodium Dehydroacetate, Phenoxyethanol, Sorbic Acid, Poloxamer 338, Silica, Chromium Oxide Greens CI 77288, Blue 1 Lake CI 42090, Yellow 5 Lake CI 19140, Ferric Ammonium Ferrocyanide CI 77510, Iron Oxides (CI 77499, CI 77492)
INTELLIGENT INGREDIENTS: Calcium Aluminum Borosilicate, Silica, Oryza Sativa (Rice) Extract, Calcium Sodium Borosilicate, Magnesium Myristate, Sodium Dehydroacetate, Phenoxyethanol, Tin Oxide, Sorbic Acid, Talc, Caprylic/Capric Triglyceride, Ethylene/Acrylic Acid Copolymer, Poloxamer 338, Iron Oxides CI 77491, Titanium Dioxide CI 77891, Red 40 Lake CI 16035, Red 7 Lake CI 15850
LiveGlam products are Vegan, Paraben Free and Cruelty Free.
Bonus palettes will not come automatically as part of your bi-monthly ShadowMe subscription, you have to opt-in to receive or purchase these extra shades! We designed bonus palettes for the Glammers who want it all! You can opt to get a bonus palette as your first ShadowMe palette, you can trade your upcoming ShadowMe palette for a bonus one, or you can purchase bonus palettes in our Shop (members get our exclusive member pricing and discounted shipping prices!) These palettes are available while supplies last! Check out this blog post for more info on bonus palette!
Bi-monthly members, you will be automatically billed every two months, on the same day of the month that you signed up. So if you signed up on July 15th, you’ll be billed on Sept 15th, and then again on November 15th! Basically, it’s a 60 day billing cycle. You can always view and change your next billing date on your Dashboard (in the section with your subscription details!)
You can also Skip a collection/payment or Trade your upcoming collection there as well! 6-month and Annual members, you’ll be automatically billed on whatever plan period you’ve chosen (so if you signed up for a 6-month membership on January 1, your next billing would be July 1. Or if you chose annual, you’d be billed each year on the same day.) 6-month and Annual shipments will ship bi-monthly (next shipping date is found on your dashboard!), and you can still Skip or Trade your next collection!
Yes! You can upgrade at anytime from your Member’s Dashboard.
No problem! There are a couple of ways you can customize your experience:
- Trade your palette! Before your next monthly payment, head to your Members Dashboard to swap out your upcoming palette for something you like better, like lippies, brushes and other great goodies. You can even choose to get more Reward points in place of a palette, so you can bank up your points or splurge.
- Skip a month! If you’re bi-monthly, skip a payment/shipment if you’re not feeling it. If you’re 6-month or annual, skip a shipment (your billing date will be pushed one month if you skip.) FYI, your subscription resumes automatically after you skip a month!
- Cancel anytime! If all else fails, cancel your plan at anytime (you’ll get all palettes you’ve already paid for, you just won’t renew!) FYI, if you cancel your membership, you’ll lose your Reward points as well as your spot in the club, so consider skipping before you full on cancel!
Please note: all these options must be done at least 24 hours before your renewal date. Feel free to contact our Customer Happiness team for any concerns.
Yes, you can trade your upcoming palette for another product you like better, skip a payment/shipment (if you’ve paid up front for 6-Month or annual, you will simply skip a shipment and push your next billing date so you still get the total # of palettes you purchased,) or cancel at anytime (you will get all palettes you’ve already paid for!) FYI, if you cancel your membership, you’ll lose your Reward points as well as your spot in the club, so consider skipping before you cancel!
You earn Reward points simply by remaining an active ShadowMe member. With each renewal, you earn 100 points. You can also earn additional Reward points by referring your friends (find your unique referral link on your Dashboard and Rewards page!) If your friend signs up using your code/link, they’ll get a free lippie with their first palette and you will get 200 points (if they’re on the waitlist, the points will come through as soon as their spot opens up!) You can see more details and the awesome Reward prizes by logging in on your account and visit Rewards (available to active members only).
Getting your free product is easy! Save up your referral points (that you get from being an active member and for referring your friends!) and redeem some amazing prizes from our Rewards page. 6 months gets you 300 points, 12 gets you 600 points which you can use to redeem free beauty products...it’s that simple!
First and foremost, our goal is to get everyone off the waitlist as soon as possible! However, we are reliant on product availability and everyone is trying to get their hands on these amazing eyeshadows, so we're not able to get everyone off the waitlist within the same month they may have joined. As often as possible, we activate as many people as we can! You can check your spot in line on your Dashboard (you should see that number jump closer each time we let people off the waitlist.).
You’ll be off the waitlist before you know it. Check out this blog post for more
Once you’re activated from our waitlist, we’ll send you an email with the name and a photo of the collection you’ll be receiving. Another way to check is through your Dashboard. Just FYI, even if a new palette has debuted, you may not have missed your chance on the previous palette! Your email will let you know! Here’s a blog post on all things waitlist, for more info on the waitlist!
As a general LiveGlam guideline, your payment will always process whatever collection you were supposed to receive at the time of your failed payment. FYI- you have 11 days to clear payment before your subscription is cancelled!
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