KissMe, LiveGlam, MorpheMe

The Dreaded Waitlist! Here’s What You Need to Know!

by Jessica Seifert 1 month ago

I know, you’re ready to brush up your kit and find your next favorite lippie…

and just to get put on a brushin’ waiting list! We know that is NOT fun! We never want to waitlist anyone, we wish to spread lippies, brushes and joy all over the world! (kinda like Santa Claus going glam, all year round) BUT in the real world, Santa isn’t real (sorry to burst any bubbles) and sometimes we have to put our future #LiveGlamFam on a waitlist!

So here’s the deal

You want your goodies and we want you to have them! But we gotta make sure we have enough for everyone! As soon as we get more product, you will be off of this brushing waitlist in a first come, first serve basis


When you find yourself landing in the waitlist, you can now check your position on the Dashboard of your account! We activate users on the 27th of every month, so you’ll see one big jump a month in your position. We always aim to get everyone off waitlist within 1-2 collections, but we can’t make any promises because everyone loves these gla-mazing brushes and lippies so much!

This, Too, Shall Pass

While your account is still in the waitlist, it will remain “Inactive”- meaning that you will not receive any credit card charges for your membership until you are off the waitlist. (If you do see a charge, don’t fret, it’s only an authorization and will fall off.) As soon as a spot opens up, your payment will process right away and your membership becomes active (yay!). You’ll then get an email with which month you received! We’ll also include your next billing date (which you can always change on your subscriptions tab in the Dashboard after you get activated).

 


While we’re waiting “patiently” (HA!) for a spot, you can still refer friends, buy points, redeem Rewards and sign up for another club! The fun doesn’t have to *stop* … Just grab some pizza or an açai bowl and let us do our best to get you puckered up with your new goodies asap! We’ll be dropping off a delivery better than Postmates at your door as soon as we can, just hang tight!

Just enjoy this contemporary pop while you wait *cue elevator music*.

(See, it could always be worse!?) Stay Glamazing, and you’ll be brushed up by your new LiveGlam club in no time!

If you have any questions about your account status, one of our amazing Customer Happiness members is ready to help!

Jessica Seifert

Jessica Seifert is a makeup enthusiast with winged liner sharp enough to slay her enemies. She spends her free time turning people into beautiful monsters & zombies. Learning about new makeup techniques and skincare is her passion! View all the posts by Jessica Seifert

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